Closed Bug 1178758 Opened 10 years ago Closed 4 years ago

Application error plugin-container.exe, version 38.0.5.5623, module mozalloc.dll, version 38.0.5.5623, address 0x00001aa1

Categories

(Core Graveyard :: Plug-ins, defect)

38 Branch
x86
Windows XP
defect
Not set
major

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: mikhail.kasimov, Unassigned)

Details

Attachments

(1 file)

Constantly appears "Application error plugin-container.exe, version 38.0.5.5623, module mozalloc.dll, version 38.0.5.5623, address 0x00001aa1" in Windows Event Log. Firefox hangs for along time even on simple tab switching, then crashes. Dump-file (procdump -ma plugin-container.exe): https://yadi.sk/d/hWCD4tsShaL6C Please, conside!
If you go to "about:crashes", are there crashes listed for these instances? Can you provide links to them?
Component: General → Untriaged
Flags: needinfo?(mikhail.kasimov)
Welcome, all from crash-list: ========== https://crash-stats.mozilla.com/report/index/ed02c9ba-e939-4f90-bf36-8a9cf2160204 https://crash-stats.mozilla.com/report/index/6e5f6216-cb0d-4740-b66e-3a23f2160204 https://crash-stats.mozilla.com/report/index/b8a9e46a-8d52-4fb0-94b6-0f00e2160204 https://crash-stats.mozilla.com/report/index/a87b4b48-508e-4156-b99d-302032160204 https://crash-stats.mozilla.com/report/index/3856c891-eb70-4a2c-b5c8-86a4f2160204 https://crash-stats.mozilla.com/report/index/ba943247-4500-4b60-87d6-828602160204 https://crash-stats.mozilla.com/report/index/afc3867c-1c07-475b-a815-d27c72160204 https://crash-stats.mozilla.com/report/index/727a9c95-d6fd-4e85-a97d-e0c992160204 https://crash-stats.mozilla.com/report/index/e5bef5d6-5de9-46a0-94b9-4d1c72160204 https://crash-stats.mozilla.com/report/index/371d5554-8522-4ce1-8b8e-1ffa62160204 https://crash-stats.mozilla.com/report/index/25e99441-2969-4754-9f81-0dfa72160204 https://crash-stats.mozilla.com/report/index/f73b6326-805d-42d6-8900-068772160204 https://crash-stats.mozilla.com/report/index/5c7cc895-8514-4798-a4bd-3f8762160204 https://crash-stats.mozilla.com/report/index/89c7ee41-66f6-460c-8e33-e2d7c2160204 https://crash-stats.mozilla.com/report/index/ad45e879-c0c4-434d-bab0-8adbd2160204 https://crash-stats.mozilla.com/report/index/e37ba980-7452-4a75-8d3e-413642160204 https://crash-stats.mozilla.com/report/index/aa273d4c-3a70-46f3-a70f-f04d12160204 https://crash-stats.mozilla.com/report/index/4cf069fb-160b-4d5c-b991-070162160204 https://crash-stats.mozilla.com/report/index/49ac5bcc-90b5-4483-acdc-8909c2160204 https://crash-stats.mozilla.com/report/index/f667f6c7-a71d-448c-a146-83f8a2160204 https://crash-stats.mozilla.com/report/index/951724ba-675f-41fc-a19c-9eb6e2160204 https://crash-stats.mozilla.com/report/index/30577003-3bbb-48b5-a365-7e02c2160204 https://crash-stats.mozilla.com/report/index/0baf8de1-929f-43d0-8c9f-37f862160204 https://crash-stats.mozilla.com/report/index/d6a6af68-d9b2-41ab-a8b0-a599a2160204
Flags: needinfo?(mikhail.kasimov)
The last few crashes look like either OOM (no more available memory) or flash crashes, though some of the old ones also feature windows media player... Georg, can you make something out of the crash reports here?
Flags: needinfo?(gfritzsche)
Component: Untriaged → Plug-ins
Product: Firefox → Core
The crash from comment 5 is unrelated to plugins, and appears to be bug 1233481. The common thread here appears to be running out of memory. None of these are "unsafe" crashes, so the next step is to use about:memory to figure out why you're running out of memory: it could be a particular website, a Firefox bug, an addon bug, or even other 3rd-party software that is sticking itself into Firefox. You have a bunch of addons installed. Have you tried disabling some or all of them to see if that causes this issue to stop?
Flags: needinfo?(gfritzsche) → needinfo?(mikhail.kasimov)
about_memory_measure_and_save_log
Flags: needinfo?(mikhail.kasimov)
You have a bunch of addons installed. Have you tried disabling some or all of them to see if that causes this issue to stop? no, because all of these crashes were after shockwave-plugin hangs the Fx.
Resolving as wont fix, plugin support deprecated in Firefox 85.
Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → WONTFIX
Product: Core → Core Graveyard
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