1180077 - Neogitated/Kerberos authentication gives error page when using expired creds

Status: RESOLVED INCOMPLETE

(Core :: Networking, defect)

Description

[Jason Haar]

User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:38.0) Gecko/20100101 Firefox/38.0
Build ID: 20150605133456

Steps to reproduce:

I'm running Firefox-38 on Fedora22 and going to our internal IIS server was immediately showing me a "requires user authentication" error page instead of working - it didn't even prompt me for credentials

So I was scratching my head about this for days, thinking Firefox was broken until I checked about:config and found not only the "ntlm-auth" options - but also the "negotiate" options

Then it dawned on me that I had set up a Kerberos connector using the Gnome "on-line accounts" app weeks ago - so I wondered could firefox be using that?

Sure enough, I went into the gnome app, double clicked on the Kerberos button and I guess it refreshed my key - went back to Firefox - hit reload and I was in! All working again


Actual results:

Web page didn't load, nor did it prompt for password


Expected results:

I think the error page is misleading. If Firefox has chosen to rely on kerberos, then then error should reflect that. Non-windows devices that can support Kerberos suffer from this expired key issue continually - and I think Firefox should have either given an error page telling me that, or should have given up on Kerberos and gone back to NTLM (which the server also supported)

Comment 1

[ovidiu boca[:Ovidiu]]

Hi Jason, 

Thank you for reporting this, first I want to ask you if you still have this issue, assuming that you are using the latest FF version.
Thank you.

Comment 2

[ovidiu boca[:Ovidiu]]

Hi,
Marking this as Resolved: Incomplete due to the lack of response from the reporter.
Reporter, please feel free to reopen it if you are still having this issue on the latest Firefox version.