1183673 - "Error: Failed to create the graphics startup lockfile." on Dell Precision T1600 in Toronto lab

Status: RESOLVED WORKSFORME

(Core :: Graphics, defect)

Description

[u279076]

Attachment: dell-precision-t1600-20150713.txt

I was going through the results from yesterday's sanity check and noticed three instances of "Error: Failed to create the graphics startup lockfile." in the Graphics section of about:support. I've attached a copy for reference.

Comment 1

[u279076]

David, Milan suggested I need-info you on this bug.

Note: I am not based in Toronto so please need-info Kyle Fung for follow-up.

Comment 2

[Andrew Comminos [:acomminos]]

This computer was low on disk space when we started testing on it; not sure if this is a legitimate bug. Nightly ran fine after clearing out some space.

Comment 3

[u279076]

(In reply to Andrew Comminos [:acomminos] from comment #2)
> This computer was low on disk space when we started testing on it; not sure
> if this is a legitimate bug. Nightly ran fine after clearing out some space.

Thanks for pointing that out. Let's make sure this type of information is included in the Additional Information section of the results form next time.

Can you please recheck this machine with a new profile to see if the errors return?

Comment 4

[Andrew Comminos [:acomminos]]

Just checked, no such error with a fresh profile.

Comment 5

[u279076]

(In reply to Andrew Comminos [:acomminos] from comment #4)
> Just checked, no such error with a fresh profile.

Thanks for checking. I suspect the lack of disk space might have been what caused the errors. However I'll leave it to David Anderson to make the final call.

Comment 6

[David Anderson [:dvander] - inactive, e-mail if emergency]

Being low on disk space would definitely cause that message. Though it's a 0-byte file, so it must have been really low on space :)

Comment 7

[u279076]

Thanks David. Let's just close this bug and reopen if we see this again.