1184757 - Reader not showing text (38.1.0)

Status: RESOLVED WORKSFORME

(Thunderbird :: Untriaged, defect)

Description

[Ricky]

Attachment: Mail not showing

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.134 Safari/537.36

Steps to reproduce:

Opened Thunderbird program
Click on any email
Double-click on any email


Actual results:

Reader in preview mode and full read mode shows no text. Email is blank. Not even transparent, as the length of the email shows up as if empty.


Expected results:

Email should show up.
(After clicking on reply, the email text appears.)

Comment 1

[Kent James (:rkent)]

1) Any errors listed in the error console?

2) Try disabling graphics hardware acceleration and see if that fixes the problem.

Comment 2

[Ricky]

Attachment: Errors screenshot

Comment 3

[Ricky]

Case can be closed.

Reinstalled a clean copy, and rebooted Mac. (included error sheet in case someone wants to check).