Fidelity shows a very simple mobile page

RESOLVED WONTFIX

Status

Tech Evangelism
Mobile
RESOLVED WONTFIX
3 years ago
11 months ago

People

(Reporter: gkw, Unassigned)

Tracking

({dogfood, qawanted})

Trunk
dogfood, qawanted

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [bzlite] [serversniff][country-us][needscontact], URL)

Attachments

(4 attachments)

(Reporter)

Description

3 years ago
User-Agent: Mozilla/5.0 (Mobile; rv:42.0) Gecko/42.0 Firefox/42.0

See the screenshot, I think FxOS is more than capable of rendering a slightly more complex mobile page. Is this UA agent sniffing becoming incorrect?
(Reporter)

Comment 1

3 years ago
Created attachment 8638759 [details]
system-b2g-application.ini
(Reporter)

Comment 2

3 years ago
Created attachment 8638760 [details]
dev-log-main.log
(Reporter)

Comment 3

3 years ago
Created attachment 8638761 [details]
properties.log
(Reporter)

Comment 4

3 years ago
Created attachment 8638762 [details]
screenshot.png
QA Whiteboard: [foxfood-triage]
Keywords: qawanted
This looks like a tech evangelism issue to me.

Updated

3 years ago
Component: Gaia::Feedback → Mobile
Product: Firefox OS → Tech Evangelism
Version: unspecified → Trunk

Comment 6

3 years ago
description
This server tries to send different sites to smartphones, feature phones and desktop computers. To do so, it uses server-side browser detection.

The detection logic does not recognise Firefox OS devices as smartphones.

A web developer or sysadmin needs to fix this. The technical information below might help:

Firefox OS is redirected to https://www.fidelity.mobi/fiw/FiwHome, Firefox for Android is not redirected. (Safari on iPhone is redirected to http://www.fidelity.com/interstitial/index.shtml but that's probably an app nag screen.)

Selected HTTP response headers (Firefox OS, Firefox on Android, Safari on iPhone):

Response for: 'Mozilla/5.0 (Mobile; rv:29.0) Gecko/29.0 Firefox/29.0'
Response Status: 302
location: https://www.fidelity.mobi/fiw/FiwHome
content-length: 0

Response for: 'Mozilla/5.0 (Android; Mobile; rv:37.0) Gecko/37.0 Firefox/37.0'
Response Status: 200
content-length: 11186
content-type: text/html

Response for: 'Mozilla/5.0 (iPhone; CPU iPhone OS 6_0 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A5376e Safari/8536.25'
Response Status: 302
location: http://www.fidelity.com/interstitial/index.shtml
content-length: 0
Whiteboard: [bzlite] → [bzlite] [serversniff][country-us][needscontact]
If you contact the site, feel free to send them this URL:
https://webcompat.com/simplebug/#mozilla/1187477
(Reporter)

Updated

11 months ago
Status: NEW → RESOLVED
Last Resolved: 11 months ago
Resolution: --- → WONTFIX
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