Firefox fails to apply updates

RESOLVED WORKSFORME

Status

()

Toolkit
Application Update
RESOLVED WORKSFORME
2 years ago
2 years ago

People

(Reporter: Kamla Junior, Unassigned)

Tracking

41 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (X11; Linux i686; rv:39.0) Gecko/20100101 Firefox/39.0
Build ID: 20150425004013

Steps to reproduce:

Firefox "developer editions" informs me about available updates so i just allowed it to download them. 


Actual results:

when download complete, Firefox request a restart to apply the update but after  the restart inform me that it has fail to apply updates and then after few minutes request again to download a new updates and keeps me in that vicious circle. 


Expected results:

it should have install the updates and lets me enjoy new features!

Updated

2 years ago
Component: Untriaged → Application Update
Product: Firefox → Toolkit
Version: 39 Branch → 41 Branch

Comment 1

2 years ago
It's a common issue, probably an issue with your current profile.
http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly

You can also create a 2nd profile (https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles) and update Firefox from it.

Does it work?
Flags: needinfo?(alkaj09)
(Reporter)

Comment 2

2 years ago
yes! thanks it works as you predicted ....
(Reporter)

Updated

2 years ago
Flags: needinfo?(alkaj09)

Updated

2 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → WORKSFORME
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