1187595 - Firefox 39.0 will not sync home network computers

Status: RESOLVED INCOMPLETE

(Firefox :: Sync, defect)

Description

[Ken]

Attachment: error-sync-1436502700419.txt

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
Build ID: 20150630154324

Steps to reproduce:

Installed FF 39.0 on 4 computers on my home network(the newest running Windows 8.1, 2 running Windows Home Premium and the oldest running Windows HP, SP3).  I set up a Firefox account and each computer acquires the link and displays the message: "SYNC ENABLED...Firefox will begin syncing momentarily". 


Actual results:

 No sync occurs


Expected results:

Sync of all browsers

Comment 1

[Ken]

Attachment: SyncLogs.pdf

Attachment contains additional Sync logs

Comment 2

[Justin [:JW_SoftvisionQA]]

Hello Ken,

Are you still encountering this problem in Firefox 42.0?

Thank you,

Justin

Comment 3

[Ken]

Justin,

All units have been upgraded to 42.0 and still synch does not work! Transferred tabs manually and live with the rest unsynched.

Comment 4

[Mark Hammond [:markh] [:mhammond]]

Could you please attach some more error logs? The log attached looks like the network wasn't connected when that Sync was attempted, so I'd like to see if the other error logs have a different error recorded.

Comment 5

[Wayne Mery (:wsmwk)]

Ken?
(In reply to Mark Hammond [:markh] from comment #4)
> Could you please attach some more error logs? The log attached looks like
> the network wasn't connected when that Sync was attempted, so I'd like to
> see if the other error logs have a different error recorded.