installation instructions for milestone users on windows need to suggest uninstall earlier milestones

VERIFIED INVALID

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VERIFIED INVALID
17 years ago
15 years ago

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(Reporter: john99, Assigned: Jatin Billimoria)

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(Reporter)

Description

17 years ago
In the release notes for 0.9.7 etc. replace the following text:

"To install Mozilla by downloading the Mozilla installer, follow these steps:"

With the text:

"If you have previously installed an earlier milestone release then you should
consider uninstalling it before installing this milestone (see uninstallation
instructions below). 
Many users have reported that uninstalling previous milestones will remove
serious bugs and result in significant speed improvments. Note that you will not
lose your bookmarks by uninstalling.

To install Mozilla by downloading the Mozilla installer, follow these steps:"



The reason I am suggesting this is because it is common practice to install
milestones on top of each other (I have done this up until 0.9.7 until mozilla
became unusable and many others also install milestones on top of each other  -
see the recent discussion on Mozillzine in which several people found that
uninstalling fixed many problems). 

This would be an easy way to dramatically improve the mozilla experience for
many users without having to do any coding. (The hard way would be to code
mozilla so that you could install milestones on top of each other without bugs
and performance problems).

Comment 1

17 years ago
-->Jatin.
Assignee: rudman → jatin
Summary: installation instructions for milestone users on windows need to suggest uninstall earlier milestones → installation instructions for milestone users on windows need to suggest uninstall earlier milestones
(Assignee)

Comment 2

17 years ago
Is there evidence that shows that uninstallation is required to remove bug and
performance issues?
I believe he's talking about the short thread started at
http://mozillazine.org/talkback.html?article=2113&message=19#19

I've heard of cruft accumulating in people's profile and slowing things down,
but uninstalling won't help that. I'm not aware of any problems with the
software itself but a fair number of people believe religiously in uninstalling
first.  I do recommend that nightly users install to a fresh directory because
there are occasional obsolete files that hang around, but we generally clean
them up by the time milestones roll around.

This is pretty much a windows-only issue. The Mac and Linux installers never
install on top of old installations, if you pick an existing Mozilla directory
we will delete it before installing there (giving you a chance to cancel out first).
OS: other → Windows NT
(Reporter)

Comment 4

17 years ago
Prehaps I should give a little background. When I installed the latest milestone
on my win 2000 box the browser was slow and it crashed almost immediately
several times despite rebooting etc. - effectively it was unusable. Because of
this I went to mozillazine to see if any other users were having problems with
0.9.7 and I noticed that several people had solved a variety of 0.9.7 problems
by uninstalling and reinstalling mozilla. I immediately tried this out and the
effect was remarkable. I went from a browser that was unusable to one that was
noticably faster than any of the previous milestones and that didn't crash - it
is definitely a real effect (in my case at least).
(Assignee)

Comment 5

16 years ago
Resolving as invalid based on comment 3. 
Status: NEW → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → INVALID

Comment 6

15 years ago
v
Status: RESOLVED → VERIFIED
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