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Make hsb and dsb live for support.mozilla.org

RESOLVED FIXED

Status

support.mozilla.org
Localization
RESOLVED FIXED
2 years ago
2 years ago

People

(Reporter: Michael Wolf, Assigned: vesper)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
Please make Upper Sorbian (hsb) and Lower Sorbian (dsb) live for support.mozilla.org or at least support-dev.allizom.org.

Localization coverage

hsb (https://l10n.mozilla-community.org/webdashboard/?locale=hsb):
SUMO 100%
SUMO (buddyup) 100%
SUMO (yaocho) 100%

dsb (https://l10n.mozilla-community.org/webdashboard/?locale=dsb):
SUMO: 30%
SUMO (buddyup) 100%
SUMO (yaocho) 100%

Thanks.
(Assignee)

Comment 1

2 years ago
Hello Michael,

Apologies for not replying to your direct emails earlier this week. Thank you for filing this bug!

Since hsb and dsb don't have millions of users, I would switch them on in 'FAQ mode' - meaning that all users who go to http://support.mozilla.org/hsb or http://support.mozilla.org/dsb would land on https://support.mozilla.org/kb/frequently-asked-questions/ for hsb and dsb.

While the EN version of the site is a "guideline", you could customize the content and list of suggested articles in that FAQ article to what you think is best for the dsb and hsb speakers.

Let me know if that makes sense.

Cheers,
Michał
Assignee: nobody → mdziewonski
(Reporter)

Comment 2

2 years ago
Thank you Michał for your reply.

At the moment the FAQ mode isn't a problem because I want to check the GUI translation for now. But I plan to translate the articles as soon as the Lower Sorbian GUI translation will be finished. Will all articles be available for Sorbian users in the FAQ mode? Usually a FAQ contains selected topics only and not all contents. I'd prefer to make available Sorbian users all contents.

Thanks and kind regards,

Michael
(Assignee)

Comment 3

2 years ago
Yes, the 'FAQ mode' means that we send users of a locale to the FAQ page first, instead of the 'regular' landing page of http://support.mozilla.org/ - but the whole site is available and explorable from the FAQ page, definitely.

It is just a different entry point, focusing on the most likely needs of the users (we assume they're using Firefox and may need some basic information and troubleshooting).
(Reporter)

Comment 4

2 years ago
OK, thank you, I agree.
(Assignee)

Comment 5

2 years ago
Great! I'll set this up through Github, and pending an R+ from our devs, it should be live early next week.
(Reporter)

Comment 6

2 years ago
Well, also the Lower Sorbian GUI translation is complete now!
(Assignee)

Comment 7

2 years ago
In a pull request: https://github.com/mozilla/kitsune/pull/2613
Deployed to prod.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → FIXED
(Reporter)

Comment 9

2 years ago
Hi Mike, thank you. The languages have been enabled and some translated strings are already visible.
(Assignee)

Comment 10

2 years ago
Great! Thank you, Mike!

@Michael - the FAQ article in both locales is all yours, good sir :-) Remember that you can customize its contents. Let me know if you need any additional information or help with this.
(Reporter)

Comment 11

2 years ago
I wanted to wait still until the SUMO GUI is fully displayed translated. Until now I see few translated strings only.
(Reporter)

Comment 12

2 years ago
I began to translate articles - FAQ, Set home page and Private browsing use Firefox without saving history. Besides two templates. But, I I'm still waiting to see SUMO completely displayed in Sorbian. If it's a lot of work, please prefer Upper Sorbian.
(Reporter)

Comment 13

2 years ago
Hello, when SUMO will be finally shown fully in Sorbian languages? Upper Sorbian GUI has already been translated for app. 4 weeks and Lower Sorbian for app. 2 weeks. For me this bug is not resolved yet!
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Sorbian has been enabled on the site. The the site is not being translation is because there are errors in the localization files, which you can see here: http://postatus.herokuapp.com/p/SUMO/postatus

Until these errors are fixed, Sumo can't use the translations. I've filed bug 1195007 for Upper Sorbian, and 1195008 for Lower Sorbian.

This bug was about a specific task of enabling the Sorbian languages in Sumo. This allows the localization of the UI and the KB articles to begin. This bug is not about 100% translation of either.
Status: REOPENED → RESOLVED
Last Resolved: 2 years ago2 years ago
Resolution: --- → FIXED
(Reporter)

Comment 15

2 years ago
Hello Mike, thank you for the information. I didn't know that there are real critical errors (not only such ones that are shown compared to English) and I was surprised that Sorbian GUI wasn't fully enabled and nobody didn't tell me why.

But now you did. The errors have been fixed and committed for both languages now.
Thanks for fixing these errors quickly. The new translations will be updated the next time we deploy Sumo. That should be Monday (we have a policy that prevents us from deploying Friday through Sunday).
(Reporter)

Comment 17

2 years ago
Thanks Mike. A few days won't matter.
(Reporter)

Comment 18

2 years ago
Woohoo! SUMO is in Upper Sorbian and Lower Sorbian now! Many, many thanks to you all for your great work!
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