1189803 - I can't open PdF or JPG ,

Status: RESOLVED WORKSFORME

(Thunderbird :: Untriaged, defect)

Description

[fabien ponthier]

Attachment: Ashampoo_Snap_2015.07.31_18h08m05s_002_.snapdoc

User Agent: Mozilla/5.0 (Windows NT 6.1; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3; Tablet PC 2.0; rv:11.0) like Gecko

Steps to reproduce:

When i open pdf or jpg file, thunderbird close and open a Windows "rapporteur de plantage de thunderbird". I must donwload the pdf on the desk to open it.

Comment 1

[Thomas D. (:thomas8)]

Fabien, pls provide the screenshot in an accessible format like .jpg or .png.

Comment 2

[fabien ponthier]

(In reply to Thomas D. from comment #1)
> Fabien, pls provide the screenshot in an accessible format like .jpg or .png.

Hello, you have ask me to provide a screenshot in .jpg format . I send you a copy/paste of the error message detail in .docx format.
For more information,
 i can't open .docs
i can't open PdF in firefox

Comment 3

[Wayne Mery (:wsmwk)]

Does this still reproduce for you?

Comment 4

[fabien ponthier]

(In reply to Wayne Mery (:wsmwk) from comment #3)
> Does this still reproduce for you?

Hello, thank you but it's OK for me. The trouble is solved.