1191827 - Extra white space on top of the page after printing pdf

Status: RESOLVED WORKSFORME

(Firefox :: PDF Viewer, defect, P3)

Description

[Bogdan Maris, Desktop Test Engineering]

Attachment: Screenshot showing the issue

Affected builds:
- Firefox 38.1.1 ESR
- latest Nightly 42.0a1
- latest Aurora 41.0a2
- Firefox 36.0 RC

Affected OS`s:
- Windows 7 64-bit

Unaffected OS`s:
- Mac OS X 10.10.4
- Ubuntu 14.04 32-bit

STR:
1. Open https://bug874851.bmoattachments.org/attachment.cgi?id=752699
2. Print the first page

Expected results: Page is printed properly.

Actual results: On top of each page there is a large white space which cuts from the actual context of the page. (see screenshot attached)

Notes:
- This is not a recent regression, it reproduces with Firefox 36.0RC as well.

Comment 1

[[SV Manager] Florin Mezei, QA (:FlorinMezei)]

I've tried this on Windows 7 x64, using Firefox 39.0.3 and ESR 38.1.1 but did not see the issue. Maybe it's hardware specific.

Comment 2

[Loic]

i can't reproduce it with virtual printers on Win 7 x64 with FF40.

Comment 3

[Daniel Holbert [:dholbert] (PTO until 2/24)]

Hi Bogdan -- can you still repro? If not, maybe we can call this worksforme at this point?

Comment 4

[Daniel Holbert [:dholbert] (PTO until 2/24)]

(I notice this was filed for Windows 7 -- but given that we've unsupported Windows 7 (except for ESR), presumably Windows 10 and/or 11 are more relevant for re-testing here.)

Comment 5

[Bogdan Maris, Desktop Test Engineering]

Hello Daniel, I checked on Windows 10 and Windows 11, latest Nightly 121.0a1 and was not able to reproduce this bug anymore with either printing using a printer or as a pdf.
I even tried on the Windows 7 machine that I originally encountered this issue (Yeah somehow I still have that machine and OS \0/ ) with the last build that is supports Firefox 115.4.0esr and was not able to reproduce it by saving as pdf. The printer is not available on this machine.

I think it's safe to close it as worksforme.

Comment 6

[Daniel Holbert [:dholbert] (PTO until 2/24)]

Thanks!