1194119 - Folder pane not displaying subfolders in Public Folders directory

Status: UNCONFIRMED

(Thunderbird :: Folder and Message Lists, defect)

Description

[Marko]

Attachment: folder_pane_error.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
Build ID: 20150807085045

Steps to reproduce:

1. Open Public Folders
2. Browse to some random subfolder
3. Some folders are missing 

(This happens on multiple computers, and every user has a different set of missing folders)
This issue occurs on TB versions 36,37,38 and 39 (with or without extensions).


Actual results:

Folders Pane is missing some of the subfolders in Public Folders directory that is on IMAP server.
Other parts of Thunderbird see these subfolders (eg. if I use Move To option to move an email, that missing folder is properly shown in drop-down list when choosing where to move the email)

Also if I try to create a subfolder with the name name as the missing one, Thunderbird throws an error that folder already exists but its still not visible from Folders Pane.


Expected results:

Folder pane should display all subfolders

Comment 1

[Marko]

Tested on EarlyBird 42.0a2 version and the issue still persists. (tried recreating user profiles, problem still exists, only different folders are missing)

Even when I'm subscribed to those folders I still can't see them in Folder Pane (screenshot attached).

Our mail server is Kerio Connect v8.5.1 if that helps.

Comment 2

[Marko]

Attachment: folder_pane_error2.jpg

Comment 3

[Marko]

Almost 4 months and still nothing? Is it possible that nobody else is experiencing this issue with Folder Pane???