1194132 - Logitech Setpoint 6.67.82 not supported by FF 41 beta

Status: RESOLVED WONTFIX

(Firefox :: Extension Compatibility, defect)

Description

[Anton]

Attachment: logitech.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

Logitech Setpoint (latest version) works fine up to to FF 39 public release and fails in FF 41 beta


Actual results:

FF 41 displays error as seen attached


Expected results:

It should work so that I can use smooth webpage scroilling with mouse wheel

Comment 1

[Matthew Gregan [:kinetik]]

I think this may be caused by the new addon signing requirement: https://wiki.mozilla.org/Addons/Extension_Signing

Comment 2

[Anton]

is this a new requirement since FF39?

Comment 3

[Masayuki Nakano [:masayuki] (he/him)(JST, +0900)]

The addon is necessary for allowing Logitech's mice to use high resolution scrolling. If it's disabled, their wheel causes normal resolution scrolling.

On the other hand, it's not necessary for the newest product, MX Master. So, I'm not sure how they treat the addon in the future. (When we support high resolution scrolling first time, SetPoint doesn't use addon, but they started to install the addon from later version. So, technically, it must not be necessary.)

Comment 4

[Anton]

I can scroll totally smooth with the addon in FF39 and earlier

smooth scrolling is very jumpy (3 lines at a time with the tiniest turn of the wheel) with FF41 beta because the addon is disabled

Comment 5

[Masayuki Nakano [:masayuki] (he/him)(JST, +0900)]

I had a pipe to Logitech's engineers, but they may already be moved since I don't communicate them for a couple of years. So, we need to look for a new engineer of Logitech...

Comment 6

[Anton]

thanks

Comment 7

[Paul Oiegas [:poiegas], PM for (Ecosystem QA, Services QA, WebCompat QA, Ads QA, and Solo QA teams)]

Hi guys,

The Logitech Setpoint software version was not updated since before the issue was reported so the issue still reproduces on latest Firefox release 42.0.

Any luck with those engineers from Logitech Masayuki ?

I am updating the status of the issue to New and move it to the right component. Perhaps there's someone with extensive knowledge on this area that might be able to help here.


Thanks,
Paul.

Comment 8

[Jorge Villalobos [:jorgev] (he/him)]

Mass-closing old Extension Compatibility bugs that relate to legacy add-ons or NPAPI plug-ins. If you think this bug is still valid, please reopen or comment.

Sorry for the bug spam, and happy Friday!