1194440 - Gmail compose view keeps scrolling up as you type

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect)

Description

[(no longer active)]

STR:

1. Open an email and reply to it.
2. Delete the [...] thingy that expands the quoted parts.
3. Add enough lines to the email to make the editable area scrollable.
4. Start typing on the *last* line.  With every character that you type, the mail view scrolls up a little bit.

Alice, any chance you could help us please in finding a regression range?  Thanks!

Comment 1

[Alice0775 White]

This is not a recent regression.
At least, I can reproduce on Firefox4....

Comment 2

[Alice0775 White]

And I can reproduce the problem on Chrome44 if UA spoofed with "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0"

So, I think this is Google's conspiracy.

Comment 3

[(no longer active)]

I think this is a bug in Gmail.  Gmail is calling |<div>.scrollTop = NNNN;| every time a key is pressed with a call stack like this:

0 A$a(a = [object Object], b = 2039) ["https://mail.google.com/_/scs/mail-static/_/js/k=gmail.main.en.HT0y4c29Xgs.O/m=m_i,t,it/am=PiOeJsz9e38Q6wy0Sx-psPf--90nxe4_D__dmwCSvQD4____A_w_eB9_IQE/rt=h/d=1/t=zcms/rs=AHGWq9Ast3eN74CjUSX6tvujnr6wHak-pg":1655]
    this = [object Window]
1 xv.prototype.ia(a = 2039, b = [object HTMLDivElement]) ["https://mail.google.com/_/scs/mail-static/_/js/k=gmail.main.en.HT0y4c29Xgs.O/m=m_i,t,it/am=PiOeJsz9e38Q6wy0Sx-psPf--90nxe4_D__dmwCSvQD4____A_w_eB9_IQE/rt=h/d=1/t=zcms/rs=AHGWq9Ast3eN74CjUSX6tvujnr6wHak-pg":1661]
    this = [object Object]
2 za/<() ["https://mail.google.com/_/scs/mail-static/_/js/k=gmail.main.en.HT0y4c29Xgs.O/m=m_i,t,it/am=PiOeJsz9e38Q6wy0Sx-psPf--90nxe4_D__dmwCSvQD4____A_w_eB9_IQE/rt=h/d=1/t=zcms/rs=AHGWq9Ast3eN74CjUSX6tvujnr6wHak-pg":24]
    this = [object Object]
3 Eja(a = "oo", b = [function], c = [object Object]) ["https://mail.google.com/_/scs/mail-static/_/js/k=gmail.main.en.HT0y4c29Xgs.O/m=m_i,t,it/am=PiOeJsz9e38Q6wy0Sx-psPf--90nxe4_D__dmwCSvQD4____A_w_eB9_IQE/rt=h/d=1/t=zcms/rs=AHGWq9Ast3eN74CjUSX6tvujnr6wHak-pg":264]
    this = [object Window]
4 qfa/<() ["https://mail.google.com/_/scs/mail-static/_/js/k=gmail.main.en.HT0y4c29Xgs.O/m=m_i,t,it/am=PiOeJsz9e38Q6wy0Sx-psPf--90nxe4_D__dmwCSvQD4____A_w_eB9_IQE/rt=h/d=1/t=zcms/rs=AHGWq9Ast3eN74CjUSX6tvujnr6wHak-pg":156]
    this = [object Window]
5 Yd.prototype.ia/c() ["https://mail.google.com/_/scs/mail-static/_/js/k=gmail.main.en.HT0y4c29Xgs.O/m=m_i,t,it/am=PiOeJsz9e38Q6wy0Sx-psPf--90nxe4_D__dmwCSvQD4____A_w_eB9_IQE/rt=h/d=1/t=zcms/rs=AHGWq9Ast3eN74CjUSX6tvujnr6wHak-pg":153]
    this = [object Window]

Karl, do I need to gather any other information before I forward this to the Gmail team?

Comment 4

[Karl Dubost💡 :karlcow]

If you have a direct contact with GMail team, please do.

Comment 5

[(no longer active)]

Contacted the Gmail team.

Comment 6

[Karl Dubost💡 :karlcow]

> Hi, I've forwarded this to Gmail QA and will update this thread if they can reproduce. Internal bug ID 23277630.

Comment 7

[(no longer active)]

Apparently this is not Firefox specific either.

Comment 9

[Ritu Kothari (:ritu) (Inactive, please n-i to RyanVM, jcristau, or pascal)]

If there was a vote count on getting Gmail team to fix this, I would like to add +1. This bug is pretty annoying and distracting. I am honestly surprised this has not been fixed (by gmail team) in the past 3 months!!!

Comment 10

[Andrew Overholt [:overholt]]

Did we ever hear back from the GMail team?

Comment 11

[(no longer active)]

Nope.

Comment 12

[(no longer active)]

FWIW I emailed them again, no response so far.

Comment 13

[Karl Dubost💡 :karlcow]

To be clear too:

Google replied on January 26 (so it's quite recent):

> The gmail team is aware of the issue and this is 
> not restricted to Firefox. I've let them know 
> about the Mozilla tracking bug.

Comment 14

[Karl Dubost💡 :karlcow]

Opps on August 18, 2015. (/me upgrades his reading skills.)

Comment 15

[Hallvord R. M. Steen [:hallvors]]

Is this issue worse in Firefox than in other browsers? (Referring to comments above saying it's cross-browser). Because I do agree it's very annoying and I find it surprising that it's left unfixed if it's annoying everywhere. If it *is* worse in Firefox, why might that be?

Comment 16

[Hallvord R. M. Steen [:hallvors]]

I can't reproduce in Chrome.

Comment 17

[(no longer active)]

While they said this is not restricted to Firefox, it doesn't mean that it affects Chrome.

Comment 18

[Marcin Sochacki]

If it affected Chrome, then Google wouldn't let it sit for months. Unfortunately Chrome is the new MSIE, they want to push it onto all users by releasing more and more Chrome-exclusive stuff. Firefox is a second class citizen for them.

I observe the same issue since at least a year on Fx, Ubuntu Linux.

Comment 19

[Adam Stevenson [:adamopenweb]]

Just to update that this issue still exists.

Comment 20

[Andrew Overholt [:overholt]]

I can't reproduce anymore. Adam, can you? Karl, did we get anywhere with GMail on this one?

Comment 21

[Botond Ballo [:botond]]

I can't reproduce this anymore either (but I could a couple of months ago).

Comment 22

[Marcin Sochacki]

Yup, either Firefox or Google must have changed something related to this bug. Not reproducible anymore on Linux/Firefox 48.

Lesson learned: good things come to those who wait.

Comment 23

[Mike Taylor [:miketaylr]]

Karl did reach out to Google, so let's assume they fixed it. ^_^

Thanks fore re-testing everyone.