opening big video and tagging people on Facebook hangs Firefox's network connection

UNCONFIRMED
Unassigned

Status

()

Core
Audio/Video: Playback
P3
normal
Rank:
59
UNCONFIRMED
2 years ago
a year ago

People

(Reporter: Michael Ninua, Unassigned)

Tracking

40 Branch
Points:
---

Firefox Tracking Flags

(platform-rel +)

Details

(Whiteboard: [platform-rel-Facebook])

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
Build ID: 20150812163655

Steps to reproduce:

I uploaded big video file (full hd) with size of 1.7GB on Facebook. After upload, I opened it and tried to TAG people on it but internet was gone and nothing was working on Firefox browser. 
then I did the same with Chrome browser, everything went well and I tagged some of my friends. 
After that I tried again with Firefox and Internet crashed again on Firefox browser. 
then I did a video that shows this internet crash thing and you can see what happened.

this is the Dropbox link of the file: 
https://dl.dropboxusercontent.com/u/73043365/firefox%20internet%20crash.mp4



Actual results:

Internet was gone, Internet was crashed on Firefox browser and CPU load of firefox.exe was 30-35%. even after I closed all the tabs it was not going down and has not gone down until I closed Firefox browser itself.
it's not my computer issue. my computer specs are good: CPU is i5 2500k, MoBo is p8z77vl-x and GPU is Evga GTX280 and RAM is 8GB.


Expected results:

firefox should have let me tag people without any crash of internet connection.

Updated

2 years ago
Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core
This video isn't recovering from seeking. We're seeing high CPU usage and the network connection seems to stop working. I don't really understand what is going on here.

Michael - does your hard drive light come on when this happens?
(Reporter)

Comment 2

2 years ago
(In reply to Anthony Jones (:kentuckyfriedtakahe, :k17e) from comment #1)
> This video isn't recovering from seeking. We're seeing high CPU usage and
> the network connection seems to stop working. I don't really understand what
> is going on here.
> 
> Michael - does your hard drive light come on when this happens?



Anthony - no, it blinks as usual, nothing special. do you want specifics of video or something?
Priority: -- → P2
Any idea what could be going on here, P?
Flags: needinfo?(mcmanus)
Summary: opening big video and tagging people on facebook crashes internet on firefox browser → opening big video and tagging people on Facebook hangs Firefox's network connection
it sounds like the socket thread is stuck in a loop of some kind.. do you think this can be repro'd with any big file, or would we need to share that one?
Flags: needinfo?(mcmanus)
Whiteboard: [platform-rel-Facebook]

Updated

2 years ago
platform-rel: --- → ?
Mass change P2 -> P3
Priority: P2 → P3
platform-rel: ? → +
Rank: 59
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