1194637 - [First Time Experience]The animation can't be played, two minutes later, the animation still can't be played, tap "Back/Next" button, FTE crashes.

Status: RESOLVED DUPLICATE of bug 1192748

(Firefox OS Graveyard :: Gaia::First Time Experience, defect)

Description

[Shine(Leave from Mozilla)]

Attachment: AriesKK2.5_video.3gp

[1.Description]:
[Aries KKv2.5][Flame KK v2.5][First Time Experience]Enter FTE, tap "Next" button quickly to enter tour screen, the animation can't be played, two minutes later, the animation still can't be played, tap "Back/Next" button, FTE crash.
See attachment: logcat_AriesKK2.5.txt & AriesKK2.5_video.3gp & FTE Crash.png
Found time: 16:37

** Title: 
  B2G 43.0a1 Crash Report [@ libxul.so@0xd2c992 | libxul.so@0x19c8aca | libxul.so@0xd2c46f | libxul.so@0xd24a9f | libxul.so@0xd08d63 | libxul.so@0xd08d45 | libxul.so@0xd31a05 | libxul.so@0x3da65b | libxul.so@0x3da625 | libxul.so@0x3e0305 | libxul.so@0x1ef3e9e | libxul.so@0x3ddfd5 ... ]

**Crash Report:
  https://crash-stats.mozilla.com/report/index/bc78493a-ed00-40c7-81c9-64cd32150814
  

[2.Testing Steps]: 
1. Enter FTE from Settings -> Developer or flash build.
2. Tap "Next" button quickly to enter "Start your tour" screen.
3. Tap "Next" button on "Start your tour" screen.
4. Two minutes later, the animation still can't be played, tap "Back/Next" button.

[3.Expected Result]: 
Step3. The animation could be played normally.
Step4. FTE could not crash.

[4.Actual Result]: 
Step3. The animation still can't be played, the black screen displays all the time.
Step4. FTE crashes.

[5.Reproduction build]: 
Device: Aries KK 2.5(Affected)
Build ID               20150812230643
Gaia Revision          52f3ea58df38e5427f6afeb636bc6ad01d24022f
Gaia Date              2015-08-12 16:40:43
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/7649ffe28b67aa2dad0f67ea01500c0ff91b2bac
Gecko Version          43.0a1
Device Name            aries
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.worker.20150812.222959
Firmware Date          Wed Aug 12 22:30:07 UTC 2015
Bootloader             s1

Device: Flame KK 2.5(Affected)
Build ID               20150813150207
Gaia Revision          acfaa3957e65d52a0af2185149628a520edcc7e2
Gaia Date              2015-08-13 12:34:28
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/cdf53a4dee219aabec7462888875bac08b093edc
Gecko Version          43.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150813.184539
Firmware Date          Thu Aug 13 18:45:52 EDT 2015
Firmware Version       v18D v4
Bootloader             L1TC000118D0

Device: Flame KK 2.2(Unaffected)
Build ID               20150813032504
Gaia Revision          102f1299e9eafe3760e1deb44d556b5c4f36b5af
Gaia Date              2015-08-06 20:46:56
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/9295034c0ee3
Gecko Version          37.0
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150813.065103
Firmware Date          Thu Aug 13 06:51:14 EDT 2015
Firmware Version       v18D v4
Bootloader             L1TC000118D0

[6.Reproduction Frequency]: 
Always Recurrence,5/5

[7.TCID]: 
Free Test

Comment 1

[Shine(Leave from Mozilla)]

Attachment: FTE Crash.png

Comment 2

[Shine(Leave from Mozilla)]

Attachment: logcat_AriesKK2.5.txt

Comment 3

[William Hsu [:whsu]]

[Blocking Requested - why for this release]:

Bad user experience and regression bug.
Nominate it. Thanks!

Comment 4

[Pi Wei Cheng [:piwei] (inactive)]

Dupe of bug 1186572.