1194790 - Wi-Fi does not automatically connect to known networks

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Wifi, defect, P3)

Description

[Dietrich Ayala (:dietrich)]

User-Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0

Configure a network, then leave and return. Sometimes it will reconnect automatically, other times have to manually connect.

Comment 1

[Mahendra Potharaju [:mahe]]

Can you please attach the logs? Looks like this is quite intermittent.

Comment 2

[Dietrich Ayala (:dietrich)]

Sure. Which logs, and how do I capture them?

Comment 3

[Dietrich Ayala (:dietrich)]

I'm seeing this *regularly. Daily, even. I thought it was only when switching wifi networks. However, I've seen it when walking far enough away from home to disconnect and then walking back in, and it will never reconnect.

Comment 4

[Mahendra Potharaju [:mahe]]

Please click on the volume button (+/- together) and that should start saving logs. Attach all the logs that are captured.

Comment 5

[Dietrich Ayala (:dietrich)]

Hm, ok. I'll try to remember. However, this is the kind of bug that comes from daily use, where I only notice it after it's happened and I notice wifi isn't connected :(

Comment 6

[Mahendra Potharaju [:mahe]]

In our triage call participants, there are few daily users but no one else encountered this issue. And its pretty consistent for you. Having logs will be helpful.

Comment 7

[Dietrich Ayala (:dietrich)]

Arggh ok. I saw it again yesterday. I will get the logs next time!

Comment 8

[Ken Chang[:kenkai]]

Does anyone get log?

Comment 9

[Mahendra Potharaju [:mahe]]

Dietrich, 

Please see if you hit this issue after the latest OTA. And add any logs you could capture. 

QAnalysts - Please try to reproduce this and attach any logs. 

Thanks

Comment 10

[Pi Wei Cheng [:piwei] (inactive)]

QA was unable to reproduce this bug after multiple attempts. I did encounter another bug where the device thinks I'm still connected to the AP when I have walked 3 blocks away from it. I'll look into bugging this.

I did this test by flashing to RC4, and OTA'ed to whichever build it is today on default channel.

No repro after OTA to:
Device: Aries 2.5
BuildID: 20151002110438
Gaia: 9a682cb7bc8b7fde624a9b2b3c2d64415a08b04b
Gecko: 5f16c6c2b969f70e8da10ee34853246d593af412
Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd
Version: 44.0a1 (2.5) 
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:44.0) Gecko/44.0 Firefox/44.0

Comment 11

[Jayme Mercado [:JMercado] (Inactive 3/4/2016)]

Let's have a few more try this issue.

Comment 12

[Ken Chang[:kenkai]]

According to comment 10, it's hard to reproduce. Lower the priority.

Comment 13

[Ethan Tseng [:ethan]]

As engineering team, we can do nothing for this issue without reproduction or log for diagnosis.
Set it as resolved for now.
Anyone please re-open this bug once getting and attaching logs.

Comment 14

[Dietrich Ayala (:dietrich)]

Ethan, I'm reopening this bug. Just because you cannot reproduce it *yet* doesn't mean it's no longer a real problem ;)

Comment 15

[Ethan Tseng [:ethan]]

(In reply to Dietrich Ayala (:dietrich) from comment #14)
> Ethan, I'm reopening this bug. Just because you cannot reproduce it *yet*
> doesn't mean it's no longer a real problem ;)

Sure. You are right.
But because the reproduction rate is unclear so far, this bug does not have to be a blocker to 2.5.

Let's keep tracking this bug and anyone who reproduces it please attach logs for analysis.

Comment 16

[Dietrich Ayala (:dietrich)]

Oops, accidentally posted this to bug 1199955:

Agh, I saw this again today. Was using phone at home, realized it was on mobile data. Confirmed wifi was enabled, and the phone just wouldn't connect to the known network until I touched that network in the list in the Settings app.

I tried shaking the device for logs but it didn't work. Will try again next time I see it :(

Aries, Oct 19 build from the dogfood-latest OTA channel.

Comment 17

[Henry Chang [:hchang]]

Just want to make sure if you enable "Wifi Sleep Mode" in the settings app. If it's turned on, the wifi would be disabled when you leave your phone unplugged and screen-off for a while.

Comment 18

[Dietrich Ayala (:dietrich)]

Wifi sleep mode is disabled on my device.

Comment 19

[Henry Chang [:hchang]]

Bug 1174405 is likely to have the same root cause of this one.

Comment 20

[BMO Automation]

Firefox OS is not being worked on