new mail in pop account not loaded on startup. TB38.1.0

RESOLVED INCOMPLETE

Status

Thunderbird
Untriaged
RESOLVED INCOMPLETE
3 years ago
3 years ago

People

(Reporter: Raanan Barzel, Unassigned)

Tracking

38 Branch

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2015-10-10])

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
Build ID: 20150807085045

Steps to reproduce:

installed TB (38.1.0) on a new computer
created two accounts which use Global box (Local folder)
checked "Check mail at startup" (my TB is in French, so the label may be inexact)
checked "Check new mail every 10 minutes"
checked "Download new mail automatically"



Actual results:

Must click Get mail for each account to retrieve mail


Expected results:

Mail should be downloaded automatically at startup
(Reporter)

Comment 1

3 years ago
The version list does not allow to indicate the version as displayed by TB.
Same problem with 38.2.0 (just updated)

Comment 2

3 years ago
Please start *Windows'* safe mode with networking enabled
- win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?
Flags: needinfo?(raanan)
(Reporter)

Comment 3

3 years ago
With Windows & Thunderbird in safe mode (with or without add-ons), problem remains.
Flags: needinfo?(raanan)
(Reporter)

Comment 4

3 years ago
A linked bug ? 
A click on Download All Mail does nothing. Must click on individual entries to download mail

Updated

3 years ago
Summary: new mail not loaded on startup → new mail in pop account not loaded on startup. TB38.1.0

Comment 5

3 years ago
Are you still seeing this problem when using 38.2.0?
If so, please try 38.3.0 in 1-2 weeks and let us know results
Flags: needinfo?(raanan)
Whiteboard: [closeme 2015-10-10]
Version: unspecified → 38

Comment 6

3 years ago
If this is still a problem for you then we're going to need much more information.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(raanan)
Resolution: --- → INCOMPLETE
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