BSD is down - donate.mozilla.org is serving up fallback content

RESOLVED FIXED

Status

Websites
donate.mozilla.org
RESOLVED FIXED
3 years ago
3 years ago

People

(Reporter: jbuck, Unassigned)

Tracking

Details

(Reporter)

Description

3 years ago
Hi Seth, we detected BSD down at 1:33PM EDT and failed over to the static donation page. Do you have an ETA for restoration of service?

Comment 1

3 years ago
Jon, we're working on this right now and hope to have full recovery soon. We believe that this is an issue with Akamai and our CDN layer at this point, so are working with them to restore.

Comment 2

3 years ago
Jon, we've ID'ed this issue and are working to roll out a fix here, but unfortunately it could take up to 40 minutes as that change propagates across the various Akamai availability zones.

Comment 3

3 years ago
This should be fully rolled out now so everything should be normal and available.
(Reporter)

Comment 4

3 years ago
Confirmed, our monitoring started passing checks again at 3:16PM EDT. I'm seeing the BSD form available myself now too. Thanks Seth!
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED
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