¡Hola! So as part of "Firefox 41 Beta 3 Testday, August 21st" I tried a Hello call with satdav and the video was black initially for us both using Nightly. My video eventually worked once I "Disable video" and then "Enable video" once. For satdav video never worked and remained black the entire time. Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:43.0) Gecko/20100101 Firefox/43.0 ID:20150821030204 CSet: 095988abdc560bf8ba07a94a425c6922a3e9bfd6 alex_mayorga's camera is "QuickCam Pro for Notebooks" The Hello link is/was https://hello.firefox.com/Tfxwflo2U_w#2xXfv7TVE2i_Fxb8zOMJbg 1 https://quality.mozilla.org/event/firefox-41-beta-3-testday-august-21st/ 2 http://support.logitech.com/en/product/quickcam-pro-for-notebooks
This is the black video from my end...
I am on windows 10 education version and I have also got http://www.argos.co.uk/static/Product/partNumber/9131451.htm for the PC its using the default firewall aka windows defender
¡Hola David! http://trust.com/en/product/17405-primo-webcam says "For extra functionality download driver at www.trust.com/17405/drivers ". Perhaps you need a driver update? Same page also just lists "Windows 8, 7, Vista or XP" as "Minimum requirements" so perhaps it is not yet Windows 10 ready? Just some thoughts but I think this bug lies on the Loop or Firefox side...
Hello it's working fine on windows 10 as vidyo and Skype is accepting it it only seems to be only firefox hello what is not
Please can you both try reproducing the issue on https://mozilla.github.io/webrtc-landing/gum_test.html with the Video + Audio button. It might also be that we need to split this bug into two, as there seems to be different issues here.
I cant repo it on the test server
¡Hola Mark! Mystery solved! I had to right click on the big black video then click on "Play" Is this related to the fact that I "click-to-play all the tings"?
(In reply to alex_mayorga from comment #7) > Mystery solved! Aha! > I had to right click on the big black video then click on "Play" > > Is this related to the fact that I "click-to-play all the tings"? Do you have the media.autoplay.enabled set to false?
Flags: needinfo?(standard8) → needinfo?(alex_mayorga)
(In reply to Mark Banner (:standard8) from comment #8) > Do you have the media.autoplay.enabled set to false? You're a wizard! media.autoplay.enabled;false
Ok, thanks for checking that, this means its a dupe of bug 1182329.
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 1182329
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