[Step to Reproduce] Let battery much lower than 15% [Actual Result] Device will alarm *Build: W593_USER_0824_EUR *Open C2 only
Update STR 1. Let battery much lower than 15% 2. Plug-in USB to charging 3. Remove USB
Hi, Dear Fang Chen can you please check this issue? I think it's seriously affecting device usability. Can you please confirm if this is present in final version being manufactured? Thanks! David
Hi David, I will further check with ZTE. Thank you for reminding. Thanks !
I have tested it with W59_USER_0824 build from ZTE EUR bands and I can reproduce the issue. As soon as the device is under 15% of battery, there is an alarm sound that user will not know the reason (battery icon was in red color since 20%). I do agree this is weird for end customers. Rachelle, did you get any feedback from ZTE?
Hi Beatriz, After further checking with ZTE, the scenario tested fine with the SW build:W595_USER_0824_AMR and HW version:SCX 15. They don't find this issue. Are you using the same HW and SW version as ZTE provided? Thank you very much!!
I am using SW version: W593_USER_0824_EUR and HW version: scx15
Hi Beatriz, ZTE is testing and verifying the issue with the build of US band: 595_user_0824_US and SCX15. The only difference between "W595_user_0824_US" and "W593_USER_0824_EUR " is about WCDMA band support and the setting of NV items. We are not sure if band support band ( NV configuration )is really relevant to this bug. Would you please kindly help us testing on the US build , such as W595_user_0824_US? WE are also asking to test the EUR Band build in Peru simultaneously right now. Thank you very much !! will keep you posted. Thanks !
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