When I open TB, I can click on a folder and it will open after that I cannot open any other folders unless I 'open in new window'

RESOLVED INVALID

Status

Thunderbird
Folder and Message Lists
RESOLVED INVALID
3 years ago
3 years ago

People

(Reporter: steve.watson84, Assigned: michael)

Tracking

31 Branch
x86_64
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
Created attachment 8655378 [details]
TBIRD troubleshooting info.txt

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.157 Safari/537.36

Steps to reproduce:

Opened TBIRD clicked on folder, it opened in folder pane. Could not open any other folder unless I opened in new window. This PC has just been rolled back from Windows 10 to &.
(Assignee)

Comment 1

3 years ago
Hi Steve

You could have a corruption issue. could try and update your version of thunderbird?

https://support.mozilla.org/en-US/kb/updating-thunderbird.

Please report back with your results.
Assignee: nobody → michael
Flags: needinfo?(steve.watson84)
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64
(Reporter)

Comment 2

3 years ago
Yes that has fixed it. The IT dept where I worked had disabled automatic updates. Thank you
Flags: needinfo?(steve.watson84)
(Assignee)

Comment 3

3 years ago
Glad to hear that Steve..Make sure to submit a new bug if you come across any issues in the future. Marking this as fixed
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED

Comment 4

3 years ago
I think you wanted "INVALID"
Resolution: FIXED → INVALID
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