1200572 - When I open TB, I can click on a folder and it will open after that I cannot open any other folders unless I 'open in new window'

Status: RESOLVED INVALID

(Thunderbird :: Folder and Message Lists, defect)

Description

[steve.watson84]

Attachment: TBIRD troubleshooting info.txt

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.157 Safari/537.36

Steps to reproduce:

Opened TBIRD clicked on folder, it opened in folder pane. Could not open any other folder unless I opened in new window. This PC has just been rolled back from Windows 10 to &.

Comment 1

[michael]

Hi Steve

You could have a corruption issue. could try and update your version of thunderbird?

https://support.mozilla.org/en-US/kb/updating-thunderbird.

Please report back with your results.

Comment 2

[steve.watson84]

Yes that has fixed it. The IT dept where I worked had disabled automatic updates. Thank you

Comment 3

[michael]

Glad to hear that Steve..Make sure to submit a new bug if you come across any issues in the future. Marking this as fixed

Comment 4

[Wayne Mery (:wsmwk)]

I think you wanted "INVALID"