Closed Bug 1202218 Opened 10 years ago Closed 8 years ago

[Download Manager] Delete a downloaded file, the black and blank view is shown.

Categories

(Firefox OS Graveyard :: Gaia::System::Download, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.2 unaffected, b2g-master affected)

RESOLVED WONTFIX
Tracking Status
b2g-v2.2 --- unaffected
b2g-master --- affected

People

(Reporter: yulan.zhu, Unassigned)

Details

(Keywords: regression, Whiteboard: [2.5-aries-test-run-2])

Attachments

(4 files)

[1.Description]: [AriesKK v2.5][Download Manager] Delete a downloaded file, the black and blank view is shown. See attachments:AriesKK_v2.5_logcat.txt and AriesKK_v2.5_video.3gp. Occurrence time:03:59 [2.Testing Steps]: Precondition:Downloads view in Settings is opened in the background. 1.Connect network and download a file from internet. 2.Enter downloads in Settings. 3.Delete the downloaded file (such as a JPEG format picture). [3.Expected Result]: 3.The prompt message should pop up and user can delete the downloaded file. [4.Actual Result]: 3.The prompt message is not shown but the black and blank view is displayed. [5.Reproduction build]: Device: Aries KK v2.5 (Affected) Build ID 20150905112803 Gaia Revision 03be7d8918bed58c92a40bba211bbbc97a0e516a Gaia Date 2015-09-04 11:56:30 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/139446daedab3d00b9f0faba25e1e82191c8c8d1 Gecko Version 43.0a1 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20150905.105729 Firmware Date Sat Sep 5 10:57:37 UTC 2015 Bootloader s1 Device: Flame KK v2.2 (Unaffected) Build ID 20150905032501 Gaia Revision 335cd8e79c20f8d8e93a6efc9b97cc0ec17b5a46 Gaia Date 2015-08-14 19:06:41 Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/d3cb4f28c735 Gecko Version 37.0 Device Name flame Firmware(Release) 4.4.2 Firmware(Incremental) eng.cltbld.20150905.065255 Firmware Date Sat Sep 5 06:53:06 EDT 2015 Firmware Version v18D v4 Bootloader L1TC000118D0 [6.Reproduction Frequency]: Always Recurrence,10/10 [7.TCID]: Free Test [8.Note]: 1.Kill the Settings process and delete the downloaded file again in Downloads, the file is deleted successfully. 2.The app in the background will be killed automatically on FlameKK v2.5 build.
Attached video AriesKK_v2.5_video.3gp
> 2.The app in the background will be killed automatically on FlameKK v2.5 build. Flame 2.5 is also affected. Upping the memory reproduces the issue.
QA Contact: pcheng
Summary: [AriesKK][Download Manager] Delete a downloaded file, the black and blank view is shown. → [Download Manager] Delete a downloaded file, the black and blank view is shown.
Unable to find a regression window due to another bug had been existing from around 7/13 to 8/30 - the 'delete' button in Download Manager doesn't work, hence blocking us from finding a regression window for this issue.
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmercado)
Gerry do you know who should look at this since we are blocked on finding the offending commit?
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmercado) → needinfo?(gchang)
Hi Reza, Not sure if you are right owner for this. Can you help to dispatch this to right owner or take a look at it?
Flags: needinfo?(gchang) → needinfo?(rakhavan)
Gerry I'm using the dogfood-latest channel and I'm unable to reproduce this. I see this was on September 6th. Could you or Lancy try this again with the latest and see if it's still happening?
Flags: needinfo?(rakhavan) → needinfo?(gchang)
Hi Lancy, Can you help to check again on latest build?
Flags: needinfo?(gchang) → needinfo?(yulan.zhu)
Hi Gerry, This issue can be reproduced on latest AriesKK v2.5 build by the same STR in comment 0. Actual Result:Delete a downloaded file, the black and blank view is shown. See attachment:Verify1_AriesKK_v2.5.3gp Reproducing rate:10/10 Device: AriesKK v2.5 build Build ID 20150909010033 Gaia Revision e69f2c86b931b723dd405115e33a1d02e6c5f5e6 Gaia Date 2015-09-08 20:39:40 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/a4f512250d7d6199ae8c39eafdb3a2d8977a7dc4 Gecko Version 43.0a1 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20150909.002137 Firmware Date Wed Sep 9 00:21:45 UTC 2015 Bootloader s1
Flags: needinfo?(yulan.zhu) → needinfo?(gchang)
QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage+][MGSEI-Triage+]
Hi Reza, Lancy has provided the information in comment #8. Would you mind taking a look at it?
Flags: needinfo?(gchang) → needinfo?(rakhavan)
Attached file steps to reproduce
I updated to today's dogfood-latest OTA update. I was only able to reproduce this by: 1. Downloading a file 2. Delete the file 3. (Do NOT close/kill the settings app) 4. Download another file (same file or different) 5. Delete the file 6. See blank dialog If I however close/kill the settings app (step 3), it will not show a blank dialog. I suspect some funky state/artifact being left behind.
Flags: needinfo?(rakhavan)
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → WONTFIX
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