1202269 - Thunderbird uses ~22% of CPU all the time

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[Flavio]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.85 Safari/537.36

Steps to reproduce:

While leaving the program open, I see it using around ~22% of CPU. I'm using Thunderbird since version 24, but I don't know when it started, my guess is after 32.

What bothers me is that my dad's computer, which have 5 IMAP accounts and weaker computer specs, doesn't show the same behavior.

Details that might be relevant:

- I have 2 IMAP accounts.
- Hardware Acceleration is turned off.
- My OS is Windows 7 SP1 x64
- My computer specs: Intel Xeon X3330, 8GB of RAM

Comment 1

[Wayne Mery (:wsmwk)]

Does it happen also in safe mode?
https://support.mozilla.org/en-US/kb/safe-mode

Comment 2

[Flavio]

Good morning Wayne, thanks for your quick reply!

I think I've tested in safe mode but I can do it again just to be sure.

What I can tell you is that I have no add-ons installed, except the gecko profiler I used to try to debug the issue..

Comment 3

[Wayne Mery (:wsmwk)]

(In reply to Flavio from comment #2)
> Good morning Wayne, thanks for your quick reply!
> 
> I think I've tested in safe mode but I can do it again just to be sure.

yes, that would be great. And then post a profile URL if the problem is still seen

Comment 4

[Wayne Mery (:wsmwk)]

We'd like to hear your current status using a newer version, with more information so we can move your issue forward.
As it stand today, we are needing more information.