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Thunderbird uses ~22% of CPU all the time

RESOLVED INCOMPLETE

Status

Thunderbird
Untriaged
RESOLVED INCOMPLETE
3 years ago
3 years ago

People

(Reporter: Flavio, Unassigned)

Tracking

({perf})

38 Branch
x86_64
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.85 Safari/537.36

Steps to reproduce:

While leaving the program open, I see it using around ~22% of CPU. I'm using Thunderbird since version 24, but I don't know when it started, my guess is after 32.

What bothers me is that my dad's computer, which have 5 IMAP accounts and weaker computer specs, doesn't show the same behavior.

Details that might be relevant:

- I have 2 IMAP accounts.
- Hardware Acceleration is turned off.
- My OS is Windows 7 SP1 x64
- My computer specs: Intel Xeon X3330, 8GB of RAM
(Reporter)

Updated

3 years ago
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64

Comment 1

3 years ago
Does it happen also in safe mode?
https://support.mozilla.org/en-US/kb/safe-mode
Flags: needinfo?(fggs)
(Reporter)

Comment 2

3 years ago
Good morning Wayne, thanks for your quick reply!

I think I've tested in safe mode but I can do it again just to be sure.

What I can tell you is that I have no add-ons installed, except the gecko profiler I used to try to debug the issue..
Flags: needinfo?(fggs)

Comment 3

3 years ago
(In reply to Flavio from comment #2)
> Good morning Wayne, thanks for your quick reply!
> 
> I think I've tested in safe mode but I can do it again just to be sure.

yes, that would be great. And then post a profile URL if the problem is still seen
Flags: needinfo?(fggs)
Keywords: perf
Whiteboard: [closeme 2015-10-20]

Comment 4

3 years ago
We'd like to hear your current status using a newer version, with more information so we can move your issue forward.
As it stand today, we are needing more information.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(fggs)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2015-10-20]
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