Find a Firefox OS device in Spain links are broken.

RESOLVED FIXED

Status

www.mozilla.org
Pages & Content
RESOLVED FIXED
3 years ago
3 years ago

People

(Reporter: alex_mayorga, Assigned: jpetto)

Tracking

Production

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [kb=1850268] )

(Reporter)

Description

3 years ago
Steps:

Load https://www.mozilla.org/en-US/firefox/os/devices/
Select "Spain" on the "Find a device in" dropdown
Click "Get a phone"
Click "Alcatel One Touch Fire C" or "ZTE Open"

Actual result:
"Alcatel One Touch Fire C" points to https://www.movistar.es/particulares/movil/moviles/ficha/alcatel-ot-fire-c?pestana=4&desc=camp that results on a 404 error.
"ZTE Open" points to http://www.movistar.es/firefoxos?aff=aff-firefoxOS1 which loads a general catalog of devices where the ZTE Open is not listed.

Expected result:
Both links work and point to the right device page on the carrier site.
Hi Vik-

Does your team have the correct link?  Or a recommended landing page?

Thx,
Jen
Flags: needinfo?(viya)

Comment 2

3 years ago
Hi Jen, 

We're looking into this and will get back to you shortly.  Have you or Mike seen the link update sheet that's been circulated by Diana/John?  

https://docs.google.com/a/mozilla.com/spreadsheets/d/1Vc1wdX2R_gn2IUnirs2MsXrmpdxjOVLRJX-dvascyNA/edit?usp=sharing 

There are a number of countries in there where we advise to remove the dead links - however I'm not sure what we're recommending to put in their place if we can't find the valid links, or if the operator has stopped actively selling FxOS phones on their web site. 


--Vik
Flags: needinfo?(viya)

Updated

3 years ago
See Also: → bug 1199738

Comment 3

3 years ago
I confirmed with Diana that we hide the country if the link is dead and the operator has no valid alternate link (i.e. they're not actively selling the device anymore).

Updated

3 years ago
Assignee: nobody → jon

Updated

3 years ago
Whiteboard: [kb=1850268]
(Assignee)

Comment 4

3 years ago
Spain was removed as a country with online availability in PR 3310 [1] as part of the work for bug 1199738. Marking this bug as resolved.

[1] https://github.com/mozilla/bedrock/pull/3310
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.