Closed
Bug 120601
(renault)
Opened 23 years ago
Closed 22 years ago
renault.co.uk | renault.fr | renault.de - Does not allow Mozilla
Categories
(Tech Evangelism Graveyard :: German, defect, P2)
Tech Evangelism Graveyard
German
Tracking
(Not tracked)
VERIFIED
FIXED
People
(Reporter: mozilla, Assigned: tristan)
References
()
Details
(Whiteboard: [eurocontest])
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.6) Gecko/20011120 BuildID: 2001112012 Site redirects to an error message which says: "Some functionalities are not supported by your current browser version. Please download an upgraded version with the following links: Netscape Navigator (site is optimized for Netscaped 4.x) Microsoft Internet Explorer AOL 6.0" However the site *would* work with Mozilla if you use a Session ID in the URL that was generated with another browser. This bug report also applies to other sites of the same company (www.renault.fr, www.renault.de) Reproducible: Always Steps to Reproduce: 1. Go to http://www.renault.co.uk 2. See the error message 3. Actual Results: - Expected Results: - This bug report also applies to other sites of the same company, a major european car manufacturer (www.renault.fr, www.renault.de)
Comment 1•23 years ago
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Confirming. they appear to do server side sniffing :(
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Linux → All
Hardware: PC → All
Comment 2•22 years ago
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*** Bug 128032 has been marked as a duplicate of this bug. ***
Comment 4•22 years ago
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*** Bug 131608 has been marked as a duplicate of this bug. ***
Comment 5•22 years ago
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Browser sniffing is client-side, problem is both inline and in a linked script : linked script : http://www.renault.fr/client_js_lib/dadelus.js Inline script: if ((!document.layers) && (navigator.appVersion.indexOf("MSIE 6") < 0) && (navigator.appVersion.indexOf("MSIE 5") < 0) && (navigator.appVersion.indexOf("MSIE 4") < 0)) { scriptName = '/RenaultSITe' ; linkString = 'BV_SessionID=@@@@1933720081.1017753050@@@@&BV_EngineID=fadcdjjhlmdebemgcfkmcjidlo.0' ; theNextPage = eval("'" + scriptName + "/common/browserError.jsp" + "?" + linkString +"'"); window.location = theNextPage ; } Most of the site can be visited with javascript disabled but some pages are unreadable because of bad browser sniffing and deprecated [layer] tags or proprietary Misrosoft DOM (document.all). BTW, the site also sends bad MIME type for CSS files: http://www.renault.fr/client_js_lib/style.css -> [application/x-pointplus] MIME type I could not find any direct email to the IT department, but the legal notice shows that the web site was designed by Proxicom (Dimension Data) which have an online contact form : http://www.proxicom.com/contactus.asp pascal
Comment 6•22 years ago
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summary changes to help finding that bug...
Summary: renault.co.uk - Does not allow Mozilla → renault.co.uk | renault.fr | renault.de - Does not allow Mozilla
Comment 7•22 years ago
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Just had a quick tour of their site in IE and it seems that the blocking is due to a few LAyer based DHTML tricks. The top of the page has a layer swopping thing Several pages have a simple image rollover thing going on. It is a trivial thing to fix. I would be happy to work with Renault or the devs to fix it. I did report a dupe of this bug...
Comment 8•22 years ago
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Tony: I was going to do the job, so tell me if you want to work on it. (to be honest I would appreciate having less work to do ;)
Whiteboard: [eurocontest]
Comment 9•22 years ago
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*** Bug 145501 has been marked as a duplicate of this bug. ***
Assignee | ||
Comment 10•22 years ago
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Contact info for FR site found under the "Info legale" link on bottom left side of the home page: "RENAULT s.a.s. 13/15, quai Alphonse Le Gallo 92100 Boulogne-Billancourt cedex - France RCS Nanterre 780 129 987 Directeur de la publication Nicolas PERRARD Responsable du site Vincent COLAS Ce site web est édité par : Renault et Didata, Inc. "
Comment 11•22 years ago
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*** Bug 148507 has been marked as a duplicate of this bug. ***
Comment 12•22 years ago
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renault.de offers under 'contact' comments about the webpage. so i wrote a polite letter and hope that they will answer.
Comment 13•22 years ago
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response of renault.de (quick-and-dirty translation): " many thanks for your annotation to our webpresence we forwarded your email to the responsible department. our department is very interested in your opinion to realize the wishes and needs of our customers. "
Updated•22 years ago
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Alias: renault
Comment 14•22 years ago
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worksforme renault overworked their homepage (i clicked deep into renault.de and both renault.fr & renault.co.uk seems to work). correct me if i'm wrong, but i would agree to change to fixed & resolved. greetings, renke
Comment 15•22 years ago
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Right, renault.fr works
Comment 16•22 years ago
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This is great news indeed, but the site still has problems on some pages ex : http://www.renault.fr/RenaultSITe/cars/i_vn_interface_contact.jsp?BV_SessionID=@@@@2002561058.1023988396@@@@&BV_EngineID=ccciadcfgmhkjekcfngcfkmdfkjdfml.0&formType=Twingo Should we fill in another bug or should we keep using this one ?
Comment 17•22 years ago
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i would file another bug as the problem of this bug IS fixed - renault.xx does allow mozilla. the mentioned error in comment #16 (the corresponding german site is also buggy) is imho only a result of this fixed bug - many mozilla-users can use the site now
Comment 18•22 years ago
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.co.uk is fine, although they still have lesser functionality in some places. However the site IS accessible now and whilst it doesn't give me some special effects, I can get to all areas. Job done :)
Comment 19•22 years ago
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Marking FIXED.
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → FIXED
Updated•9 years ago
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Product: Tech Evangelism → Tech Evangelism Graveyard
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Description
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