1206243 - password manager doesn't work with DraftKings

Status: NEW

(Toolkit :: Password Manager: Site Compatibility, defect, P3)

Description

[Kamil Jozwiak [:kjozwiak]]

Our password manager isn't working correctly with some parts of DraftKings. Canary is also having issues with the website so it's just not fx. They've recently received a large investment from ESPN and are becoming pretty popular among sport fans. It would be nice if we can improve the experience of the password manager on that website. I tried under OSX 10.10.5 and Win 10 and got the same results.

STR:

* https://www.draftkings.com/lobby#/feature
** hover over "Sign In to Your Account" and select "Sign In"
** password manager won't work under nightly (won't work in canary either)

* https://www.draftkings.com/dti
** select "Sign-in" from the top right corner of the webpage
** password manager won't work under nightly (however it does work in Canary but does causes some rendering issues)

* https://www.draftkings.com/account/sitelogin
** password manager works correctly

I'm not sure if this is the browser(s) fault or because they're using some obscure method to sign-in users in some area's of their website.

Comment 1

[Emma Humphries ☕️🎸🧞‍♀️✨ (she/they) [:emceeaich] (Pacific Time) use needinfo]

Can you provide debug logging for the parts of the site is failing.

This may require a site-specific recipe to resolve, or outreach to the site via https://webcompat.com/.

Comment 2

[Kamil Jozwiak [:kjozwiak]]

Attachment: firstlog.txt

Comment 3

[Kamil Jozwiak [:kjozwiak]]

Attachment: secondlog.txt

Comment 4

[Kamil Jozwiak [:kjozwiak]]

Attached two logs: (STR in comment # 0)

* firstlog.txt using https://www.draftkings.com/lobby#/feature (no password manager doorhanger)
* secondlog.txt using https://www.draftkings.com/dti (no password manager doorhanger)

When you're logging into the website via the above routes, you'll get a geolocation doorhanger. If you decline/block, the website doesn't log you in. If you accept and provide the location, the website will log you in. Maybe the geolocation doorhanger is conflicting with the password manager doorhanger?

The whole login experience feels very janky and clunky as well :/ It takes at least 3-5 seconds for the geolocation doorhanger to appear after you click on "Login". I thought the website stalled for a second before the geolocation doorhanger appeared. Hopefully the logs can provide some more info but I think this is on their side.

I've also created: https://webcompat.com/issues/1981