Closed Bug 1207211 Opened 9 years ago Closed 9 years ago

Error when syncing

Categories

(Firefox :: Sync, defect)

Product:
Firefox
Component:
Sync
Version:
40 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: 9c0337b7, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
Build ID: 20150826023504

Steps to reproduce:

Trying to sync: log-in with correct credentials, press sync.


Actual results:

Error, various errors such as wrong credentials or unknown error. Here is a påstebin with about:sync-log: http://pastebin.com/vNRwfNWE


Expected results:

No errors should happen.
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64
Is it the right component to triage common Sync issues hit by users? (like this one)
Component: Untriaged → Sync
(In reply to Loic from comment #1)
> Is it the right component to triage common Sync issues hit by users? (like
> this one)

Yeah, thanks.

But this log shows the issue is with the "remember-passwords" addon, so you should probably refer the extension author to this bug for more details.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
Oh, thanks. I did try to look at the log but I didn't see the cause. I'll try to disable that addon then (the passwords vault in firefox is always blank anyway)
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