Closed Bug 1208430 Opened 10 years ago Closed 9 years ago

Google docs / sheets / presentations crashes Firefox tabs (OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | JS::Zone::getUniqueIdInfallible)

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
39 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE
Tracking Flags:
Tracking Status
platform-rel --- ?

People

(Reporter: krudnitski, Unassigned)

Details

(Whiteboard: [platform-rel-Google][platform-rel-GoogleDocs])

If I interact in any Google doc / sheet / presentation, it crashes all of my Firefox tabs (Firefox doesn't crash itself, just all of the tabs). Has been doing so consistently for two weeks. I am forced to use Chrome as a result. I'm running Nightly (44) on Windows 8.1.
Karen, is this better nowadays?
Flags: needinfo?(krudnitski)
No. I just opened it up and after about 20 seconds, it crashed Firefox completely. Crash ID: https://crash-stats.mozilla.com/report/index/30f6fff2-e621-4afa-9fce-2e2e82160404
Flags: needinfo?(krudnitski)
Weird! I use G Docs regularly in Nightly. Tried with a clean profile?
Summary: Google docs / sheets / presentations crashes Firefox tabs → Google docs / sheets / presentations crashes Firefox tabs (OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | JS::Zone::getUniqueIdInfallible)
Whiteboard: [platform-rel-Google][platform-rel-GoogleDocs]
Re-tested in Firefox Nightly 50.0a1 on Win 8, still not seeing any such problems.
platform-rel: --- → ?
Without being able to reproduce, this isn't actionable, esp. now that Karen's bugzilla account is no longer active. Platform folks are looking at google docs performance over in the deps of bug 1260981. Going to close this out as incomplete.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → INCOMPLETE
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