Open Bug 1209859 Opened 6 years ago Updated 3 years ago

SeaMonkey Release Notes: Rework "Known Issues - Bug 521861"

Categories

(SeaMonkey :: Website, defect)

Production
defect
Not set
minor

Tracking

(Not tracked)

People

(Reporter: RainerBielefeldNG, Unassigned)

References

(Blocks 1 open bug, )

Details

At least with  German SeaMonkey 2.38b1  (Windows NT 6.1; WOW64; rv:41.0)  Gecko/20100101 Firefox/41.0 Build 20150923195647  (Classic Theme) on German WIN7 64bit the setting mentioned in workaround

   about:config - mail.server.serverX.valid

does not exist, so workaround can not work
An e-mail-client what does not allow to add new accounts (in some cases) is something rather annoying, so MAJOR.
Severity: normal → major
Component: General → www.seamonkey-project.org
OS: Unspecified → Windows 7
Product: SeaMonkey → Websites
Version: SeaMonkey 2.38 Branch → unspecified
For me seemed to be already a problem with SeaMonkey 2.5, but the reason is something else: with the test account in 2.5 the problem did not exist. 

So I observed:

1. Launch SM browser
2. into url location bar type "about:config" → <enter> → confirm warning
   » properties list will appear
3. Into find bar input line type "mail.server.server"
   » : lots of properties with mail.server.serverX ("X" represents a numerical
     value" will be shown, but not a "mail.server.serverX.valid"

BUT: I simply tested in a bad order

It seems that property "mail.server.serverX.valid" only does exist for servers with result "false". In my user story test I simply had a bad sort order or whatever so that I simply missed the entries in the very long list of entries.

In a new test I found "mail.server.server21.valid=false" and "mail.server.server24.valid=false".

So the problem is NOT that the workaround does not exist, but only that it might be difficult to find the entries.

I created a toubleshooting guide what might be more simple, especially for unexperienced users, at <https://wiki.mozilla.org/SeaMonkey/Troubleshooting>
But of course not all users havt the same understanding of complicated / easy
See Also: → 1219893
Blocks: SMRelNotes
No longer blocks: SM2.38RelNotes
Product: Websites → SeaMonkey
OS: Windows 7 → Unspecified
Summary: SeaMonkey 2.38 Release Notes: Rework "Known Issues - Bug 521861" → SeaMonkey Release Notes: Rework "Known Issues - Bug 521861"
Version: unspecified → Production
Status: UNCONFIRMED → NEW
Ever confirmed: true
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