1211125 - Cannot delete files from System->downloads

Status: RESOLVED DUPLICATE of bug 1189676

(Firefox OS Graveyard :: Gaia::System::Download, defect)

Description

[Mihai Barbat]

User-Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0

I see some files when I access system->downloads but I am not able to delete them. When I access the Download folder with the File Manager tool I do not see these files, so it's clear that they don't exist anymore but for some reason they still appear in System->Downloads

Comment 1

[William Hsu [:whsu]]

Hi,  Mihai,

Good day.

I am not sure why you NI me.
But, could you please attach the 1) debug log and 2) Build info if you need our help?

Sorry for any inconvenience.
Thank you.:)

Comment 2

[Mihai Barbat]

Attachment: The logs from my Flame device

My Flame device runs Firefox OS 2.5 
Build:20150820200530
Git commit:c6705f73

Comment 3

[Mihai Barbat]

Hi William

First of all, I apologize if I have wrongly picked you. I'm using the Flame and I submitted some bugs and no one replied on them. And I looked over the other bugs from Gaia::System::Download and saw your name in one of them and I assumed you are a developer that's fixing bugs in this domain :)

I have attached all the logging that my Flame produced. I hope it's enough.

(In reply to William Hsu [:whsu] from comment #1)
> Hi,  Mihai,
> 
> Good day.
> 
> I am not sure why you NI me.
> But, could you please attach the 1) debug log and 2) Build info if you need
> our help?
> 
> Sorry for any inconvenience.
> Thank you.:)

Comment 4

[William Hsu [:whsu]]

Oh! It’s clear to me now.
I am B2G QA engineer so that why you saw me in many B2G components.
No problem. I will look into this problem or assign the other teammates to help with this.

Thank you. Have a nice day and weekend.
:)

Comment 5

[William Hsu [:whsu]]

Good job, Mihai!
Your clear logs help me a lot.

If your problem is same as Bug 1189676#c1 demonstrated, I believe that you were suffering from Bug 1189676 which we had fixed.

We turned off the Flame OTA channel (Bug 1200419) on August.
So, if you want to solve this problem, you can manually flash new Flame build into your device by following steps.
- https://developer.mozilla.org/en-US/docs/Mozilla/Firefox_OS/Phone_guide/Flame/Updating_your_Flame#Updating_upgrading_the_Flame%27s_software

Please let me know if anything I can do to help.
Thank you.
:)


* Note: Please reopen this bug if you still can reproduce this problem after updating Flame.

Comment 6

[Mihai Barbat]

Awesome! thank you for looking into it. I hope that this week they'll close https://bugzilla.mozilla.org/show_bug.cgi?id=1037056 and I'll be able to update again and report on a more actual build. I'm on windows, and it's a bit more difficult to update the FFxOS so that's why I'd rather wait for the normal OTA to resume working.

(In reply to William Hsu [:whsu] from comment #5)
> Good job, Mihai!
> Your clear logs help me a lot.
> 
> If your problem is same as Bug 1189676#c1 demonstrated, I believe that you
> were suffering from Bug 1189676 which we had fixed.
> 
> We turned off the Flame OTA channel (Bug 1200419) on August.
> So, if you want to solve this problem, you can manually flash new Flame
> build into your device by following steps.
> -
> https://developer.mozilla.org/en-US/docs/Mozilla/Firefox_OS/Phone_guide/
> Flame/Updating_your_Flame#Updating_upgrading_the_Flame%27s_software
> 
> Please let me know if anything I can do to help.
> Thank you.
> :)
> 
> 
> * Note: Please reopen this bug if you still can reproduce this problem after
> updating Flame.
> 
> *** This bug has been marked as a duplicate of bug 1189676 ***

Comment 7

[William Hsu [:whsu]]

You're welcome, Mihai!
Our pleasure.
:)