Thunderbird just auto updated today and I cannot get it to send or receive anything. It says the credentials are incorrect, but i have check and rechecked them and still no dice.

RESOLVED INCOMPLETE

Status

Thunderbird
Untriaged
RESOLVED INCOMPLETE
2 years ago
2 years ago

People

(Reporter: greg@caseyltg.com, Unassigned)

Tracking

38 Branch
Unspecified
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20150929144111

Steps to reproduce:

My version of thunderbird auto updated today


Actual results:

It says: "Sending of the message failed.
The message could not be sent using Outgoing server (SMTP) mail.caseyarchitecturallighting.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again." when trying to send an email and it will not connect to receive incoming email


Expected results:

It should have kept working.
(Reporter)

Updated

2 years ago
OS: Unspecified → Windows 7

Comment 1

2 years ago
What did you update from?
Please check your antivirus/firewall isn't blocking thunderbird.

Comment 2

2 years ago
reporter has not replied with information. so => incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.