1212000 - PRINTER Variable Being Lost After Some Time

Status: RESOLVED INCOMPLETE

(Core :: Printing: Setup, defect)

Description

[drichard]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20150929144111

Steps to reproduce:

Using Firefox 41 on Linux, we use the PRINTER environmental in the script prior to launching the FF binary.  The GTK print engine has always seen this and use it and when you file > print it defaults that printer.   With FF 41, when you first launch it continues to work in this manner...however after an undetermined amount of time the printer dialog loses the default printer and picks "nothing".  The [ PRINT ] button is grayed out and you have to manually click with your mouse to hand select a printer before it allows you to print.


Actual results:

The first few times that you print, it works.  But then after some time it loses it's current printer and seems confused about which one to use.  I will be watching for a pattern now to see when it happens.   This has been reported by more than a few of our users.


Expected results:

It should continue to always default to the printer set in PRINTER for the entire session.

Comment 1

[Justin [:JW_SoftvisionQA]]

Hello Drichard,

I am not able to reproduce this on the newest version of firefox (42.0) on Linux Ubuntu 14.04 x86. Are you still experiencing this problem? If so, could you update to the newest firefox build and provide me with the exact steps to reproduce, so I can see what you see?

Comment 2

[Justin [:JW_SoftvisionQA]]

Since there was no response from the reporter in 3+ days I will Resolved this case. If @drichard does respond back, we will freely open this case back up.