Closed
Bug 1212751
Opened 10 years ago
Closed 9 years ago
Can't access to the "?" button, "options" don't open any windows when clicking on it, and writing button doen't open any window.
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: thomas.paillard, Unassigned)
Details
Attachments
(1 file)
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135.66 KB,
image/jpeg
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Details |
bug_thundirbird.JPG
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20150929144111
Steps to reproduce:
- Open thunderbird
- trying to read messages on the homepage (freeze)
- "?" button is not available, options don't open any window
- write button doesn't respond
- you need to open a new signet to read your messages
Severity: normal → major
OS: Unspecified → Windows XP
Hardware: Unspecified → x86
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Comment 1•10 years ago
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PAILLARD, did you do a manual update to 38.3.0?
Flags: needinfo?(thomas.paillard)
(In reply to Wayne Mery (:wsmwk, use Needinfo for questions) from comment #1)
> PAILLARD, did you do a manual update to 38.3.0?
Yes i did ! We have the same problem on 3 different computers of our network (2 on xp , 1 on seven pro)... the other ones haven't any problem (not update).
Flags: needinfo?(thomas.paillard)
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Comment 3•9 years ago
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Sounds like maybe it was an addon.
Had you tried safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird
And do you still see this problem?
Flags: needinfo?(thomas.paillard)
Whiteboard: [closeme 2016-06-10]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(thomas.paillard)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2016-06-10]
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Description
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