1213447 - Mac OS 10.10 kernel panic while watching videos (YouTube, Facebook)

Status: RESOLVED INCOMPLETE

(Core :: Audio/Video: Playback, defect)

Description

[michele]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20150929144111

Steps to reproduce:

Watch videos fullscreen on sites like YouTube and Facebook.


Actual results:

On average once a day, a kernel panic indicating Firefox as the responsible process.


Expected results:

No kernel panic.

Comment 1

[michele]

Since I suspect the kernel panic might be related to the grphic driver, I'm including this information as well, from about:support.

Graphics
--------

Asynchronous Pan/Zoom: none
Device ID: 0x0166
GPU Accelerated Windows: 1/1 OpenGL (OMTC)
Supports Hardware H264 Decoding: false
Vendor ID: 0x8086
WebGL Renderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
windowLayerManagerRemote: true
AzureCanvasBackend: skia
AzureContentBackend: quartz
AzureFallbackCanvasBackend: none
AzureSkiaAccelerated: 0

Comment 3

[michele]

Additional information: after upgrading to Mac OS 10.11, I haven't encountered the bug again in a few days.

Comment 4

[Patrick Seiter]

Oh, good for you Michele! I was just about to post that I've been using this extension:

https://addons.mozilla.org/en-us/firefox/addon/youtube-flash-player/

And haven't crashed once since installing it.

Comment 5

[Anthony Jones (:ajones, :kentuckyfriedtakahe, :k17e)]

(In reply to Patrick Seiter from comment #4)
> Oh, good for you Michele! I was just about to post that I've been using this
> extension:
> 
> https://addons.mozilla.org/en-us/firefox/addon/youtube-flash-player/
> 
> And haven't crashed once since installing it.

Can you reproduce the issue using nightly without that addon?

Comment 6

[Ralph Giles (:rillian)]

Closing since we're not able to follow up.