1214402 - Error ""There was an error downloading ... This message may contain a virus or there is not enough disk space. Skip this message?" then "Unable to write the email to the mailbox..."

Status: RESOLVED WORKSFORME

(Thunderbird :: Untriaged, defect)

Description

[Paul M Ruzicka]

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20150929144111

Steps to reproduce:

Nothing - program initiates check for email and downloads it.


Actual results:

For last 2 weeks, getting this error on random messages: "There was an error downloading the following message:   
From: "Tech & Learning" <[e-mail]>
   Subject: Today's T&L News: Retweet Tuesday
 This message may contain a virus or there is not enough disk space. Skip this message?" There is no problem with space, and the program will eventually download the email. I have tried numerous "fixes" and nothing works. Very annoying. It stops the download process until I click the error window. A second error message then appears: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."


Expected results:

Mail should be downloaded without stopping for no apparent reason.

Comment 1

[Wayne Mery (:wsmwk)]

Paul,
Please tart *Windows'* safe mode with networking enabled
- win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

Comment 2

[Paul M Ruzicka]

Problem was 2 months ago. It apparently went away with updates to the program, or to Windows. WHo knows? Anyway, at this point there is not longer a problem. Close the bug report.

Comment 3

[Wayne Mery (:wsmwk)]

FWIW, this has been happening frequently to users of Avast

Comment 4

[Paul M Ruzicka]

I don't use Avast. I use Vipre.