1215016 - Crash [@ shutdownhang | GenGetDebugRecord(_MINIDUMP_STATE*, void*, unsigned long, unsigned long, unsigned long, void**, unsigned long*) ]

Status: RESOLVED WORKSFORME

(Core :: XUL, defect)

Description

[Tobias B. Besemer [:BesTo] (QA)]

This bug was filed from the Socorro interface and is 
report bp-0674d46f-93fa-44d3-9747-330f32151014.
=============================================================
https://crash-stats.mozilla.com/report/index/0674d46f-93fa-44d3-9747-330f32151014

Crashing Thread
Frame 	Module 	Signature 	Source
0 	xul.dll 	mozilla::`anonymous namespace'::RunWatchdog(void*) 	toolkit/components/terminator/nsTerminator.cpp
1 	nss3.dll 	PR_NativeRunThread 	nsprpub/pr/src/threads/combined/pruthr.c
2 	nss3.dll 	pr_root 	nsprpub/pr/src/md/windows/w95thred.c
3 	msvcr120.dll 	_callthreadstartex 	f:\dd\vctools\crt\crtw32\startup\threadex.c:376
4 	msvcr120.dll 	_threadstartex 	f:\dd\vctools\crt\crtw32\startup\threadex.c:354
Ø 5 	kernel32.dll 	kernel32.dll@0x159dc 	
Ø 6 	ntdll.dll 	ntdll.dll@0x2a630 	
Ø 7 	kernel32.dll 	kernel32.dll@0x9ba5f 	
Ø 8 	kernel32.dll 	kernel32.dll@0x9ba5f

Comment 1

[Karla Merza [Away. Please needinfo? Brindusa Tot[:brindusat] ]]

Hello. 
The crash signature provided does not contain any crash reports in the past 28 days, therefore marking this bug as Resolved: Works for Me.
Please reopen the bug if you encounter this issue again.
Thank you.

Comment 2

[Brindusa Tot, DTE]

Updated the signature. 
With the correct signature[@ shutdownhang | GenGetDebugRecord] , from Socorro reports the affected versions are on the last 7 days are:
- Nightly: 47.0a1
- Aurora: 46.0a2          
- Beta: 45.0b1, 45.0b3, 45.0b4,45.0b5, 44.0b99,          
- Release: 44.0, 44.0.1, 44.0.2

Reopening the bug.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'shutdownhang | GenGetDebugRecord':
 - nightly (version 50): 44 crashes from 2016-06-06.
 - aurora  (version 49): 84 crashes from 2016-06-07.
 - beta    (version 48): 424 crashes from 2016-06-06.
 - release (version 47): 1536 crashes from 2016-05-31.
 - esr     (version 45): 130 crashes from 2016-04-07.

Crash volume on the last weeks:
             Week N-1   Week N-2   Week N-3   Week N-4   Week N-5   Week N-6   Week N-7
 - nightly         10          7          5          8          5          4          5
 - aurora          11         16         10          9         16         11          4
 - beta            77         59         63         69         62         63         10
 - release        225        205        235        250        253        225         69
 - esr             15         16         13          6         17         14          5

Affected platform: Windows

Comment 4

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'shutdownhang | GenGetDebugRecord':
 - nightly (version 51): 12 crashes from 2016-08-01.
 - aurora  (version 50): 60 crashes from 2016-08-01.
 - beta    (version 49): 190 crashes from 2016-08-02.
 - release (version 48): 166 crashes from 2016-07-25.
 - esr     (version 45): 177 crashes from 2016-05-02.

Crash volume on the last weeks (Week N is from 08-22 to 08-28):
            W. N-1  W. N-2  W. N-3
 - nightly       6       2       2
 - aurora       19      18      10
 - beta         73      70      19
 - release      59      53      18
 - esr          11      14      17

Affected platform: Windows

Crash rank on the last 7 days:
           Browser     Content   Plugin
 - nightly #194
 - aurora  #44
 - beta    #269
 - release #365
 - esr     #514

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'shutdownhang | GenGetDebugRecord':
 - nightly (version 52): 10 crashes from 2016-09-19.
 - aurora  (version 51): 8 crashes from 2016-09-19.
 - beta    (version 50): 87 crashes from 2016-09-20.
 - release (version 49): 518 crashes from 2016-09-05.
 - esr     (version 45): 209 crashes from 2016-06-01.

Crash volume on the last weeks (Week N is from 10-03 to 10-09):
            W. N-1  W. N-2
 - nightly       2       8
 - aurora        5       3
 - beta         73      14
 - release     427      91
 - esr           9      14

Affected platform: Windows

Crash rank on the last 7 days:
           Browser     Content   Plugin
 - nightly #499
 - aurora  #218
 - beta    #204
 - release #107
 - esr     #814

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'shutdownhang | GenGetDebugRecord':
 - nightly (version 53): 37 crashes from 2016-11-14.
 - aurora  (version 52): 95 crashes from 2016-11-14.
 - beta    (version 51): 710 crashes from 2016-11-14.
 - release (version 50): 4005 crashes from 2016-11-01.
 - esr     (version 45): 331 crashes from 2016-07-06.

Crash volume on the last weeks (Week N is from 01-02 to 01-08):
            W. N-1  W. N-2  W. N-3  W. N-4  W. N-5  W. N-6  W. N-7
 - nightly       9       2       3       7       6       5       4
 - aurora       15      16      21      12      19       8       0
 - beta        100     102     135     136      91      89      32
 - release     562     603     709     641     637     499     197
 - esr           8      14       6      16      12      11      15

Affected platform: Windows

Crash rank on the last 7 days:
           Browser   Content   Plugin
 - nightly #116
 - aurora  #57
 - beta    #108
 - release #89
 - esr     #630

Comment 7

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'shutdownhang | GenGetDebugRecord':
 - nightly (version 54): 13 crashes from 2017-01-23.
 - aurora  (version 53): 17 crashes from 2017-01-23.
 - beta    (version 52): 216 crashes from 2017-01-23.
 - release (version 51): 1290 crashes from 2017-01-16.
 - esr     (version 45): 311 crashes from 2016-08-10.

Crash volume on the last weeks (Week N is from 02-06 to 02-12):
            W. N-1  W. N-2  W. N-3  W. N-4  W. N-5  W. N-6  W. N-7
 - nightly       8       4
 - aurora       11       2
 - beta        142      43
 - release     820     211       0
 - esr          13      13      11       7      13       8      14

Affected platform: Windows

Crash rank on the last 7 days:
           Browser   Content   Plugin
 - nightly #103
 - aurora  #74
 - beta    #87
 - release #43
 - esr     #722

Comment 8

[Julien Cristau [:jcristau]]

Too late for firefox 52, mass-wontfix.

Comment 9

[BugBot [:suhaib / :marco/ :calixte]]

Closing because no crashes reported for 12 weeks.