Bug 1215828 (tb-ltng-updateprob)

Calendar/Lightning install/update issues tracker [meta]

NEW
Unassigned

Status

defect
4 years ago
18 days ago

People

(Reporter: wsmwk, Unassigned)

Tracking

(Depends on 18 bugs, {meta})

Details

Reporter

Description

4 years ago
Let's track some of these issues in one place. 
Intentionally inludes some already closed bugs.
Reporter

Updated

4 years ago
Depends on: 767646
See Also: → 1042615, 942661, 683328, 1140833, 719185
Summary: Calendar/Lightning install/update issues tracker → Calendar/Lightning install/update issues tracker [meta]
Reporter

Updated

4 years ago
Depends on: 1228515
Reporter

Comment 1

4 years ago
(Posting here rather than in bug 1211291.)

About 1.5M users have updated to 38.4.0 [1] which is about 20% of our ADI. Automatic updates have been disabled since Friday noon.

Of support topics mentioned in bug 1211291 comment 10, the only one so far that reports trouble with 38.4.0 is https://support.mozilla.org/en-US/questions/1086944#answer-811993   http://forums.mozillazine.org/viewtopic.php?f=39&t=2976209 might be one new report of bug 1211291.  No new bug reports, and fallen indicated on IRC not hearing of any reports.

Plus there are these reports of other potentially related issues
- calendar getting re-enabled https://bugzilla.mozilla.org/show_bug.cgi?id=1182629#c16 (only one report, theone)
- https://support.mozilla.org/en-US/questions/1096132 Several email accounts but can only load one at a time. Thunderbird 38.4.0.
- Bug 1228515 - Version 38.4.0 is lacking conext menue to convert email into task/appointment 
- perhaps not related but mentioning for completeness, Bug 1228251 - Mail of Gmail account keep disappearing

I think this is all far less than the problems reported for 38.3.0 when we were at a similar number of users. However, we will see what tomorrow brings, with automatic update still disabled.

[1] https://crash-stats.mozilla.com/daily?p=Thunderbird&v=&v=38.3.0&v=38.4.0&v=42.0b2&hang_type=any&os=Windows&os=Mac+OS+X&os=Linux&date_range_type=report&date_start=2015-11-12&date_end=2015-11-30&submit=Generate
Reporter

Comment 2

4 years ago
~11 hours later ... two more reports in the various venues
- one in bug 1211291 comment 34, which is the same user reporting at http://forums.mozillazine.org/viewtopic.php?f=39&t=2965781&sid=8643ffb5d395585bc71040d44a502e25&p=14421671#p14421671 "Almost all functionality gone"
- beuss in #calendar
Reporter

Comment 3

4 years ago
And now for something totally different ...
Bug 1229555 - Lightning uninstalls itself on every minor Thunderbird upgrade
Alias: tb-ltng-updateprob
Depends on: 1229555
Reporter

Updated

4 years ago
Depends on: 1046141
Reporter

Updated

4 years ago
Depends on: 1176665
Reporter

Updated

4 years ago
Depends on: 1172809
Reporter

Updated

4 years ago
Depends on: 1167925
Reporter

Comment 4

4 years ago
one report on 38.4.0 last week in bug 1211291. 
but nothing no others since comments 1-3
Depends on: 1211291
Reporter

Updated

4 years ago
Depends on: 1235934

Updated

4 years ago
Depends on: 1196666

Updated

4 years ago
Depends on: 1235789

Updated

4 years ago
Depends on: 1236345

Updated

4 years ago
Depends on: 1236073
Reporter

Updated

4 years ago
Depends on: 1236575
Reporter

Updated

3 years ago
Depends on: 1203512
Reporter

Updated

3 years ago
No longer depends on: 1228515
Reporter

Updated

3 years ago
Depends on: 1267502
Reporter

Updated

3 years ago
See Also: → 1167920
Reporter

Updated

3 years ago
Depends on: 1246322
Reporter

Updated

3 years ago
Depends on: 1249894
Reporter

Updated

3 years ago
Depends on: 1267313
Reporter

Updated

3 years ago
Depends on: 1326432
Reporter

Updated

3 years ago
Depends on: 1326474
Reporter

Updated

3 years ago
Depends on: 1326554
Reporter

Updated

3 years ago
Depends on: 1329468
Reporter

Updated

2 years ago
Depends on: 1357908
Reporter

Updated

2 years ago
Depends on: 1203145
Reporter

Updated

2 years ago
Depends on: 1230124
Reporter

Updated

2 years ago
Depends on: 1396096
Reporter

Updated

2 years ago
Depends on: 736076
Reporter

Updated

2 years ago
Depends on: 1273098
Reporter

Updated

2 years ago
Depends on: 1411858
Reporter

Updated

2 years ago
Depends on: 1428721
Reporter

Updated

2 years ago
Depends on: 1428620
Reporter

Updated

Last year
Depends on: 1434228
Reporter

Updated

Last year
Depends on: 1406499
Reporter

Updated

Last year
Depends on: 1446128, 1446537, 1374286
Reporter

Updated

Last year
Depends on: 1454841
Reporter

Updated

Last year
Depends on: 1464014
Reporter

Updated

Last year
Depends on: 1471555
Reporter

Updated

Last year
Depends on: 1195125
Reporter

Updated

Last year
Depends on: 1187657
Reporter

Updated

Last year
Depends on: 1174164
Reporter

Updated

Last year
Depends on: 1238497
Reporter

Updated

Last year
Depends on: 1238874
Reporter

Updated

Last year
Depends on: 1379510
Reporter

Updated

Last year
Depends on: 1473880

Updated

11 months ago
Depends on: 1473873
Reporter

Updated

10 months ago
Depends on: 1483928
Reporter

Updated

9 months ago
Depends on: 1487459

Updated

9 months ago
Depends on: 1493008

Comment 6

9 months ago
Actually, I think all of these issues would be reduced by bug 1493008.
Reporter

Comment 7

9 months ago
workaround
potential workaround for some users https://support.mozilla.org/en-US/kb/calendar-updates-issues-thunderbird
Reporter

Updated

9 months ago
Depends on: 1493802

Comment 8

9 months ago
The workaround listed on that page did not work for me.

However, I found one that worked: set intl.locale.requested = en

Once I set the locale to English, lighting would appear.

Comment 9

9 months ago
Erich, can you please file a separate bug for that and include a description of your setup?
Reporter

Updated

8 months ago
Depends on: 1505822
Reporter

Updated

8 months ago
Depends on: 1502823
Reporter

Updated

8 months ago
Depends on: 1484532
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