1215828 - (tb-ltng-updateprob) Calendar/Lightning install/update issues tracker [meta]

Status: RESOLVED FIXED

(Calendar :: General, defect)

Description

[Wayne Mery (:wsmwk)]

Let's track some of these issues in one place. 
Intentionally inludes some already closed bugs.

Comment 1

[Wayne Mery (:wsmwk)]

(Posting here rather than in bug 1211291.)

About 1.5M users have updated to 38.4.0 [1] which is about 20% of our ADI. Automatic updates have been disabled since Friday noon.

Of support topics mentioned in bug 1211291 comment 10, the only one so far that reports trouble with 38.4.0 is https://support.mozilla.org/en-US/questions/1086944#answer-811993   http://forums.mozillazine.org/viewtopic.php?f=39&t=2976209 might be one new report of bug 1211291.  No new bug reports, and fallen indicated on IRC not hearing of any reports.

Plus there are these reports of other potentially related issues
- calendar getting re-enabled https://bugzilla.mozilla.org/show_bug.cgi?id=1182629#c16 (only one report, theone)
- https://support.mozilla.org/en-US/questions/1096132 Several email accounts but can only load one at a time. Thunderbird 38.4.0.
- Bug 1228515 - Version 38.4.0 is lacking conext menue to convert email into task/appointment 
- perhaps not related but mentioning for completeness, Bug 1228251 - Mail of Gmail account keep disappearing

I think this is all far less than the problems reported for 38.3.0 when we were at a similar number of users. However, we will see what tomorrow brings, with automatic update still disabled.

[1] https://crash-stats.mozilla.com/daily?p=Thunderbird&v=&v=38.3.0&v=38.4.0&v=42.0b2&hang_type=any&os=Windows&os=Mac+OS+X&os=Linux&date_range_type=report&date_start=2015-11-12&date_end=2015-11-30&submit=Generate

Comment 2

[Wayne Mery (:wsmwk)]

~11 hours later ... two more reports in the various venues
- one in bug 1211291 comment 34, which is the same user reporting at http://forums.mozillazine.org/viewtopic.php?f=39&t=2965781&sid=8643ffb5d395585bc71040d44a502e25&p=14421671#p14421671 "Almost all functionality gone"
- beuss in #calendar

Comment 3

[Wayne Mery (:wsmwk)]

And now for something totally different ...
Bug 1229555 - Lightning uninstalls itself on every minor Thunderbird upgrade

Comment 4

[Wayne Mery (:wsmwk)]

one report on 38.4.0 last week in bug 1211291. 
but nothing no others since comments 1-3

Comment 5

[Wayne Mery (:wsmwk)]

https://www.reddit.com/r/Thunderbird/comments/8uxt8m/lighting_for_thunderbird_60_beta/

Comment 6

[Worcester12345]

Actually, I think all of these issues would be reduced by bug 1493008.

Comment 7

[Wayne Mery (:wsmwk)]

potential workaround for some users https://support.mozilla.org/en-US/kb/calendar-updates-issues-thunderbird

Comment 8

[Erich Schubert]

The workaround listed on that page did not work for me.

However, I found one that worked: set intl.locale.requested = en

Once I set the locale to English, lighting would appear.

Comment 9

[[:MakeMyDay]]

Erich, can you please file a separate bug for that and include a description of your setup?

Comment 10

[Worcester12345]

Should Bug 634233 (support-win64-thunderbird) [Tracking meta bug] officially support Windows 64-bit builds in Thunderbird
be blocking this one?

Comment 11

[Wayne Mery (:wsmwk)]

(In reply to Worcester12345 from comment #10)

Should Bug 634233 (support-win64-thunderbird) ... be blocking this one?

For what reason? 64bit is of no value here, for any issue that I can think of

Comment 12

[Worcester12345]

(In reply to Wayne Mery (:wsmwk) from comment #11)

(In reply to Worcester12345 from comment #10)

Should Bug 634233 (support-win64-thunderbird) ... be blocking this one?

For what reason? 64bit is of no value here, for any issue that I can think of

Pretty much everything is going to 64 bit, and it is what people want. It is SO close, why not just do that, and have it done? It would be one more thing to be proud of having behind you.

Comment 13

[Wayne Mery (:wsmwk)]

(In reply to Worcester12345 from comment #12)

(In reply to Wayne Mery (:wsmwk) from comment #11)

(In reply to Worcester12345 from comment #10)

Should Bug 634233 (support-win64-thunderbird) ... be blocking this one?

For what reason? 64bit is of no value here, for any issue that I can think of

Pretty much everything is going to 64 bit, and it is what people want. It is SO close, why not just do that, and have it done? It would be one more thing to be proud of having behind you.

I guess I should have asked "for what technical reason is it required?". What you are saying, while nice and yes we'd like to be done with 64bit, is there is no technical justification, and moreover is simple advocacy which is off topic. Please refrain from such posts in bugzilla

Comment 14

[Worcester12345]

How many of these can be resolved now?

Comment 15

[Worcester12345]

Please add 1556748 as a blocker to this bug.

Comment 16

[Worcester12345]

Now that bug 1493008 is fixed, can this one also be closed, since there are no longer any Calendar/Lightning install/update issues?

Comment 17

[Wayne Mery (:wsmwk)]

Calendar is integrated in 78 and is no longer an addon, so we can say this meta bug is no longer needed. woot, woot!

Comment 18

[Worcester12345]

(In reply to Wayne Mery (:wsmwk) from comment #17)

Calendar is integrated in 78 and is no longer an addon, so we can say this meta bug is no longer needed. woot, woot!

Yes!