Closed Bug 1216067 Opened 9 years ago Closed 9 years ago

Abuse of Service detected for server webqa-ci-staging1.qa.scl3.mozilla.com

Categories

(Infrastructure & Operations :: MOC: Service Requests, task)

Product:
Infrastructure & Operations
Component:
MOC: Service Requests
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: davehunt, Assigned: vinh)

References

Details

I'm hitting an 'Abuse of Service' error when attempting to install bzip2-devel on webqa-ci-staging1.qa.scl3.mozilla.com:

$ sudo yum-wrapper install -y bzip2-devel
Pinned packages detected, excluding the following from yum install -y bzip2-devel:

facter 2.0.2-1.el6
puppet 3.2.4-1.el6

Command string: yum -x facter -x puppet install -y bzip2-devel 
Loaded plugins: rhnplugin, security



Error Message:
    Abuse of Service detected for server webqa-ci-staging1.qa.scl3.mozilla.com (1040134466)
Error Class Code: 49
Error Class Info: 
     You are getting this error because RHN has detected an abuse of
     service from this system and account. This error is triggered when
     your system makes too many connections to Red Hat Network. This
     error can not be triggered under a normal use of the Red Hat Network
     service as configured by default on Red Hat Linux.

     The Red Hat Network services for this system will remain disabled
     until you will reduce the RHN network traffic from your system to
     acceptable limits.

     Please log into RHN and visit https://rhn.redhat.com/help/contact.pxt
     to contact technical support if you think you have received this
     message in error.

I was able to successfully install the same module on webqa-ci.qa.scl3.mozilla.com. I have also been able to work around this issue by copying the shared library from the system Python installation, but this would be a problem if we needed to install anything else.
Assignee: network-operations → infra
Component: NetOps → Infrastructure: Other
QA Contact: jbarnell → jdow
Assignee: infra → nobody
Component: Infrastructure: Other → MOC: Service Requests
QA Contact: jdow → lypulong
Assignee: nobody → vhua
I've re-registered webqa-ci-staging1.qa.scl3 back to RHN.
(https://mana.mozilla.org/wiki/display/SYSADMIN/Abuse+Of+Service+Detected)

:davehunt - can you give it a try again?
Flags: needinfo?(dave.hunt)
Thanks Vinh, it's working for me now.
Status: NEW → RESOLVED
Closed: 9 years ago
Flags: needinfo?(dave.hunt)
Resolution: --- → FIXED
Blocks: 1221987
self note: cat /var/www/html/kickstart/common/rhn_register
This is happening again.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
We need to update our Jenkins version due to bug 1229845. Ryan or Vinh, are you able to help?
Flags: needinfo?(vhua)
Flags: needinfo?(rchilds)
Registered again.

Should have Satellite out in the next 2 weeks to avoid this. Bug 1187175.

Reopen again if further issues.
Status: REOPENED → RESOLVED
Closed: 9 years ago → 9 years ago
Flags: needinfo?(vhua)
Flags: needinfo?(rchilds)
Resolution: --- → FIXED
Thanks, I have been able to upgrade Jenkins on staging. Same issue has happened on production though, so I'll reopen bug 1221987.
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