Firefox can't be downloaded with IE 8 on XP

VERIFIED FIXED

Status

Webtools
Bouncer
VERIFIED FIXED
2 years ago
2 years ago

People

(Reporter: jrmuizel, Assigned: oremj)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
I get a Internet Explorer cannot display the webpage error
Please add the URL you are using and more repro details. I am unable to repro on IE8 using https://www.mozilla.org/en-US/ to download Firefox.
(Reporter)

Comment 2

2 years ago
https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US
1) Does the page continue to fail to load?
2) Can you load the page using another browser like Safari or Chrome?
3) Can you load an alternate page like the link listed in Comment 1?
(Reporter)

Comment 4

2 years ago
(In reply to Rebecca Billings [:rbillings] from comment #3)
> 1) Does the page continue to fail to load?

Yes

> 2) Can you load the page using another browser like Safari or Chrome?

Yes

> 3) Can you load an alternate page like the link listed in Comment 1?

https://www.mozilla.org/en-US/ loads but the downlaods that it serves are at https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US which does not load.
(Reporter)

Comment 5

2 years ago
I'm using IE 8.0.6001.18702
What browser and version is failing to load? Do you know when the problem started? What is the error it shows - debugging info would be helpful.
(Reporter)

Comment 7

2 years ago
It's probably worth noting that this is IE 8 on Win XP. https://www.ssllabs.com/ssltest/analyze.html?d=download.mozilla.org suggests this configuration is broken.

https://www.ssllabs.com/ssltest/analyze.html?d=www.mozilla.org shows a working negotiation.
(Reporter)

Updated

2 years ago
Summary: Firefox can't be downloaded with IE 8 → Firefox can't be downloaded with IE 8 on XP
Component: Webdev → Bouncer
Product: mozilla.org → Webtools
(Assignee)

Comment 8

2 years ago
I've updated the cipher suite to match https://wiki.mozilla.org/Security/Server_Side_TLS#Old_backward_compatibility

Should be fixed now.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → FIXED
(Assignee)

Updated

2 years ago
Assignee: nobody → oremj
:jrmuizel, many thanks for capturing this error and filing a bug. When you have a moment, can you verify that this resolved the problem for you?
(Reporter)

Comment 10

2 years ago
It's fixed now.
Status: RESOLVED → VERIFIED
You need to log in before you can comment on or make changes to this bug.