1217596 - Firefox can't be downloaded with IE 8 on XP

Status: VERIFIED FIXED

(Webtools :: Bouncer, defect)

Description

[Jeff Muizelaar [:jrmuizel]]

I get a Internet Explorer cannot display the webpage error

Comment 1

[Rebecca Billings [:rbillings]]

Please add the URL you are using and more repro details. I am unable to repro on IE8 using https://www.mozilla.org/en-US/ to download Firefox.

Comment 2

[Jeff Muizelaar [:jrmuizel]]

https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US

Comment 3

[Rebecca Billings [:rbillings]]

1) Does the page continue to fail to load?
2) Can you load the page using another browser like Safari or Chrome?
3) Can you load an alternate page like the link listed in Comment 1?

Comment 4

[Jeff Muizelaar [:jrmuizel]]

(In reply to Rebecca Billings [:rbillings] from comment #3)
> 1) Does the page continue to fail to load?

Yes

> 2) Can you load the page using another browser like Safari or Chrome?

Yes

> 3) Can you load an alternate page like the link listed in Comment 1?

https://www.mozilla.org/en-US/ loads but the downlaods that it serves are at https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US which does not load.

Comment 5

[Jeff Muizelaar [:jrmuizel]]

I'm using IE 8.0.6001.18702

Comment 6

[Rebecca Billings [:rbillings]]

What browser and version is failing to load? Do you know when the problem started? What is the error it shows - debugging info would be helpful.

Comment 7

[Jeff Muizelaar [:jrmuizel]]

It's probably worth noting that this is IE 8 on Win XP. https://www.ssllabs.com/ssltest/analyze.html?d=download.mozilla.org suggests this configuration is broken.

https://www.ssllabs.com/ssltest/analyze.html?d=www.mozilla.org shows a working negotiation.

Comment 8

[Jeremy Orem [:oremj]]

I've updated the cipher suite to match https://wiki.mozilla.org/Security/Server_Side_TLS#Old_backward_compatibility

Should be fixed now.

Comment 9

[Matt Brandt [:mbrandt]]

:jrmuizel, many thanks for capturing this error and filing a bug. When you have a moment, can you verify that this resolved the problem for you?

Comment 10

[Jeff Muizelaar [:jrmuizel]]

It's fixed now.