It's impossible to reset your password

RESOLVED INVALID

Status

()

bugzilla.mozilla.org
General
RESOLVED INVALID
3 years ago
3 years ago

People

(Reporter: Ehsan, Unassigned)

Tracking

Production

Details

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
I've clicked on the "I forgot my password" link on <https://bugzilla.mozilla.org/userprefs.cgi?tab=account>, and a token named smime.p7m (or an empty signed email!!!) has been emailed to me.

I can't find what to do next, there seems to be no place on the Preferences pages to upload any tokens, and the email is empty...
(Reporter)

Comment 1

3 years ago
Created attachment 8679772 [details]
email
you've already set an s/mime certificate on your bugzilla account via https://bugzilla.mozilla.org/userprefs.cgi?tab=securemail

you need to decrypt that email using the corresponding private cert.  the decrypted message should contain instructions and a link to the password reset mechanism.
(Reporter)

Comment 3

3 years ago
Oops, sorry, user error!
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → INVALID
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