Closed Bug 1220485 Opened 9 years ago Closed 9 years ago

Firefox crashes whole Android OS while playing html5 video

Categories

(Firefox for Android Graveyard :: Audio/Video, defect, P1)

Product:
Firefox for Android Graveyard
Component:
Audio/Video
Version:
42 Branch
Platform:
ARM
Android
Type:
defect

Tracking

(fennec42+)

Status:
RESOLVED DUPLICATE of bug 1221228
Tracking Flags:
Tracking Status
fennec 42+ ---

People

(Reporter: spam, Assigned: snorp)

Details

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20151014143721
Firefox for Android

Steps to reproduce:

Go to:
http://arstechnica.com/information-technology/2015/11/how-a-group-of-neighbors-created-their-own-internet-service/

stream link:
http://dp8hsntg6do36.cloudfront.net/562a586361646d5f2c00000a/be35ec39-164a-431d-aa3e-90e38b496d7dhigh.webm

and play the video


Actual results:

Android OS crashed and rebooted after a brief general freeze of whole OS


Expected results:

Well, imagine...
Severity: normal → major
OS: Unspecified → Android
Priority: -- → P1
Hardware: Unspecified → ARM
What device are you running on? That will affect what graphics pipeline are being used and will help narrow down causes.

If you update to FF42, can you still replicate?

Was able to replicate on FF41 on HTC. 

Unable to replicate in Aurora.
Component: Untriaged → Audio/Video
Flags: needinfo?(spam)
Product: Firefox → Firefox for Android
Version: 41 Branch → Trunk
Hello, I am on a Nexus 5 (2013). FF 42 still crashes spectacularly, bringing down the whole OS. 
Here some info about my phone:

CPUs : 4
SoCs : 1

CPU 0 : ARMv7 Processor rev 0 (v7l)
Name : Qualcomm Snapdragon 800
Model : Qualcomm MSM 8974
CPUs : 4

Core set 0 : Qualcomm Snapdragon 200/400/600/800
Core set 0 Nb Cores : 4
Core set 0 Max Clock : 2265 MHz
Core set 0 Impl.id : 0x51
Core set 0 Arch.id : 0x7
Core set 0 Var.id : 2
Core set 0 Part.id : 0x6f
Core set 0 Rev.id : 0
Core set 0 Revision : r2p0

Arch : Krait 400
Codename :
Process : 28 nm
GPU Vendor : Qualcomm
GPU Renderer : Adreno (TM) 330

Model : Nexus 5 (hammerhead)
Manufacturer : LGE
Board : hammerhead
Hardware : hammerhead
Android Ver. : 6.0
Kernel Arch. : armv7l

Battery capacity : 2300

--- CPUInfos ---
abi : armeabi-v7a
abi2 : armeabi
supported abis : [armeabi-v7a, armeabi]
supported 32-bit abis : [armeabi-v7a, armeabi]
supported 64-bit abis : []
Processor : ARMv7 Processor rev 0 (v7l)
processor : 0
BogoMIPS : 38.40

processor : 1
BogoMIPS : 38.40

processor : 2
BogoMIPS : 38.40

processor : 3
BogoMIPS : 38.40

Features : swp half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt
CPU implementer : 0x51
CPU architecture: 7
CPU variant : 0x2
CPU part : 0x06f
CPU revision : 0

Hardware : Qualcomm MSM 8974 HAMMERHEAD (Flattened Device Tree)
Revision : 000b
Serial : 0000000000000000

--- Debug Infos ---
4=450000000
5= 0 0
8=450000000 389000000 389000000 320000000 320000000 200000000 200000000

20=tsens_tz_sensor0=43
21=tsens_tz_sensor1=42
22=tsens_tz_sensor2=40
23=tsens_tz_sensor3=41
24=tsens_tz_sensor4=41
25=tsens_tz_sensor5=44
26=tsens_tz_sensor6=44
27=tsens_tz_sensor7=41
28=tsens_tz_sensor8=41
29=tsens_tz_sensor9=41
30=tsens_tz_sensor10=40
31=pm8841_tz=37000
32=pm8941_tz=34177
33=pa_therm0=33
34=pa_therm1=-40
35=emmc_therm=32
36=msm_therm=-40
53=tsens_tz_sensor0=43
54=tsens_tz_sensor1=42
55=tsens_tz_sensor2=40
56=tsens_tz_sensor3=41
57=tsens_tz_sensor4=41
58=tsens_tz_sensor5=43
59=tsens_tz_sensor6=44
60=tsens_tz_sensor7=41

clock0=2265600
clock1=2265600
clock2=-1
clock3=-1
Flags: needinfo?(spam)
Version: Trunk → Firefox 42
tracking-fennec: --- → ?
Following the reproduction steps stated in the bug description, i could not reproduce the crash on both Nexus 4 phone with 5.1 Android and Sony Xperia Z2 tablet with 5.0.2 Android by using the latest Nightly build available : 45.0a1. 
This issue was tested also on the Nexus 4 device using the present release 42.0 and the crash could not be reproduced

Anselmo,
Could you please try to reproduce this issue on your device by using the latest Nightly build (as mentioned above) and if reproducible could you please paste the crash signature found in about:crashes ?
Thanks
Flags: needinfo?(spam)
Hello, no entries in about:crashes in FF 42 because it is the OS that is suddenly crashing, will it be somewhat different with the NB?
Please note that this is the 6.0 Lollipop Android version on a 2013 Nexus 5 (see above).
Flags: needinfo?(spam)
Assignee: nobody → snorp
tracking-fennec: ? → 42+
Tracking for 42, but it depends on the patch
(In reply to Anselmo Canfora from comment #4)
> Hello, no entries in about:crashes in FF 42 because it is the OS that is
> suddenly crashing, will it be somewhat different with the NB?
> Please note that this is the 6.0 Lollipop Android version on a 2013 Nexus 5
> (see above).

It is 6.0 *Marshmallow* Android version.
I have a Nexus 5 with Android 6.0 as well. The OS crash and reboot occurs for me in both 42.0 and Nightly from 11/11/15. Also occurs on videos from Vimeo.
Info: this still happens on last Android build MRA58N for Nexus 5 issued by Google on these days.
If this is only happening on 6.0, then it's the same as bug 1221228 (which is actually a problem with 6.0 and not the 6P)
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → DUPLICATE
https://bugzilla.mozilla.org/show_bug.cgi?id=1221228 should be duplicated of this one, not the other way, because this was notified earlier, or not?
No. The other bug has the investigation, the patch and the commit in the source control points to it. If both bugs were open and had roughly equal information then duping to your bug would make sense. However when your bug was filed it was not clear if the issue on the Nexus 5 was the same as the Nexus 6p issue.
Tested FF 42.0.1, on the video reported above in this bug, now Android doesn't crash anymore, but the video component play is still stuttering. The audio instead is fine and plays without problems. Tested on a wifi connection with enough/proper bandwidth.
(In reply to Anselmo Canfora from comment #12)
> Tested FF 42.0.1, on the video reported above in this bug, now Android
> doesn't crash anymore, but the video component play is still stuttering. The
> audio instead is fine and plays without problems. Tested on a wifi
> connection with enough/proper bandwidth.

I saw that on the Yahoo video too. I think they're doing something silly. I didn't have any problem elsewhere.
Didn't get the time to check since for me is sufficient that the phone does not get restarted while watching a short video... but just wondering, could be related to the format of the video? I mean WebM/H.264? Nexus 5 cpu is reported to have VP8/VP9 support, but nonetheless this could perhaps affect the video play in some way. Does Chrome for Android play it smooth?
(In reply to Anselmo Canfora from comment #14)
> Didn't get the time to check since for me is sufficient that the phone does
> not get restarted while watching a short video... but just wondering, could
> be related to the format of the video? I mean WebM/H.264? Nexus 5 cpu is
> reported to have VP8/VP9 support, but nonetheless this could perhaps affect
> the video play in some way. Does Chrome for Android play it smooth?

Chrome had the same problem for me, yeah.
Chrome 44 plays Ars video smooth in my phone, same with Chrome 46.
Product: Firefox for Android → Firefox for Android Graveyard
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