Add a redirect for Hello's Feedback survey links

RESOLVED FIXED

Status

www.mozilla.org
Pages & Content
RESOLVED FIXED
2 years ago
2 years ago

People

(Reporter: dcritch, Assigned: agibson)

Tracking

(Blocks: 1 bug)

Production
Dependency tree / graph

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [kb=1896027])

Attachments

(1 attachment)

(Reporter)

Description

2 years ago
+++ This bug was initially created as a clone of Bug #1186373 +++

For Hello, we're adding a survey into the desktop client for obtaining user responses (bug 1171415).

As part of this, we want to be able to change the survey links without updating the browser. We don't yet know the frequency of change of the link, but it is likely to be about every 6 weeks.

Initially the redirect would be:

https://www.mozilla.org/firefox/hello/npssurvey/ -> https://www.surveygizmo.com/s3/2227372/Firefox-Hello-Product-Survey

Is this something that is suitable for adding as a redirect on mozilla.org, or should we be looking to see if our other sites can handle it?

+++

new redirect: https://www.mozilla.org/firefox/hello/feedbacksurvey/ -> http://www.surveygizmo.com/s3/2319863/d2b7dc4b5687
I'm confused. Is this supposed to be a new redirect destination for the URL in the cloned bug? The original request was so that the in-product URL wouldn't need to change, but this is a new URL. Or is the info in the cloned bug actually irrelevant?

Comment 2

2 years ago
This is a new redirect destination for the URL in bug 1201902 (http://www.surveygizmo.com/s3/2319863/d2b7dc4b5687)

Effectively we need a new redirect to support a link to a different survey.

Marking this bug as blocking bug 1201902
Blocks: 1201902
Yes, this is a new url request:

https://www.mozilla.org/firefox/hello/feedbacksurvey/ -> http://www.surveygizmo.com/s3/2319863/d2b7dc4b5687
Summary: Add a redirect for Hello's NPS survey links → Add a redirect for Hello's Feedback survey links
Moving to the right product/component.
Component: Client → Pages & Content
Product: Hello (Loop) → www.mozilla.org
Whiteboard: [kb=1816781]
Version: unspecified → Production
(Assignee)

Comment 5

2 years ago
Why has the URL changed from https://www.mozilla.org/firefox/hello/npssurvey/ to https://www.mozilla.org/firefox/hello/feedbacksurvey/ ?

Is there any reason why we can't just update https://www.mozilla.org/firefox/hello/npssurvey/ to point to the new survey URL?
Flags: needinfo?(standard8)
(Assignee)

Comment 6

2 years ago
To add some more context, this original URL was created so we could just update whatever it points to, hence the confusion as to why we need a new mozorg URL for another survey.
(Assignee)

Comment 7

2 years ago
It's OK, I think I understand the request after reading bug 1201902 for more context. This is a different Hello link with a different purpose (they just both happen to be surveys), so we need a new temporary redirect in addition to the existing one. Removing the ping, thanks.
Flags: needinfo?(standard8)
Hi Alex, we want a link for a different survey - the first one is for at the end of conversations, the second one is via a different feedback point. We want two as they will be different surveys and are intended to capture feedback from the user at different stages.
(Assignee)

Comment 9

2 years ago
Thanks for the clarification, we'll pick this up shortly!

Updated

2 years ago
Blocks: 879544
(Assignee)

Updated

2 years ago
Assignee: nobody → agibson
Status: NEW → ASSIGNED
(Assignee)

Updated

2 years ago
Whiteboard: [kb=1896027]
(Assignee)

Comment 10

2 years ago
Created attachment 8687134 [details] [review]
GitHub pull request

Comment 11

2 years ago
Commits pushed to master at https://github.com/mozilla/bedrock

https://github.com/mozilla/bedrock/commit/1de079954b9e8291bde5f119c9e6bef69c682d12
[fix bug 1221739] Add a redirect for Hello's Feedback survey links

https://github.com/mozilla/bedrock/commit/2068138991cdf477614c9158b1773a0ee84937aa
Merge pull request #3561 from alexgibson/bug-1221739-redirect-hello-feedback-survey-links

[fix bug 1221739] Add a redirect for Hello's Feedback survey links

Updated

2 years ago
Status: ASSIGNED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → FIXED
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