3 years ago
3 years ago


(Reporter: aronssonmalte, Unassigned, NeedInfo)


45 Branch

Firefox Tracking Flags

(Not tracked)


(Whiteboard: [addon:Mail Merge])



3 years ago
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.80 Safari/537.36

Steps to reproduce:

I have made a .csv file carryng the names, e-mail addresses and part of the text that should be different in each message in different columns.
In line no 1 I have given each column a name. See file
Then I have written the message, see file and have followed the names of the columns in the csv file, in brackets {{}}
I hope I have clicked evrything correctly in the MailMerge, see

Then I clicked 'start'

Actual results:

After that I receive a error message saying:

We couldn't save the message to send it later. No addresses are given. Place the receiver's mail address in the address field. 

Then I Click OK and this error comes up:

[Exception... "Component returned failure code: 0x805530df [nsIMsgCompose.SendMsg]" nsresult: "0x805530df (<unknown>)" location: "JS frame :: chrome://mailmerge/content/compose.js :: mailmerge.send :: line 651" data: no]

What am I doing wrong?

Expected results:

The mails should have been made, and placed in the 'outbox' for a last check before mailing.

Comment 1

3 years ago
No idea how to reach "MailMerge" - clear steps to reproduce and a minimal public testcase are welcome...
Flags: needinfo?(aronssonmalte)
Mail Merge isn't a functionality from Thunderbird, but from an add-on. Please contact the add-on provider it you have problems with his add-on. What I think that might go wrong is, that your file isn't a true .CSV-file, but that it is somehow a worksheet. Try opening it in a text-editor to see how it looks there…

Comment 3

3 years ago
Please contact the add-on author: -
Last Resolved: 3 years ago
Resolution: --- → INVALID


3 years ago
Summary: MailMerge trouble → MailMerge addon trouble
Whiteboard: [addon:Mail Merge]
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