1222757 - The contents of some e-mails are mistakenly treated as being an image.

Status: RESOLVED INCOMPLETE

(Thunderbird :: Message Reader UI, defect)

Description

[bone_to_go]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:42.0) Gecko/20100101 Firefox/42.0
Build ID: 20151029151421

Steps to reproduce:

After one of the somewhat recent upgrades to Thunderbird e-mails from at least one company that I deal with no longer display/work properly.  For some reason Thunderbird seems to see/treat them as containing only an image (as indicated by the mouse cursor changing to the magnifying glass icon).  Therefore, links contained in the e-mail won't open the browser and take you to the destination (as they should).  I can, however, right-click on a link and successfully copy it.  To make sure that the fault didn't lie in the e-mail message itself I forwarded it to my Yahoo account.  When I opened it in my Yahoo account (using Firefox) the e-mail displayed as it should and the links worked as they should.  Thus, the problem would seem to lie in Thunderbird.  If it would help you with testing, I could forward one of these e-mails to you.

Comment 1

[Onno Ekker [:nONoNonO UTC+1]]

I think some HTML-code can cause this behavior, making it impossible to select text from the message.
Try viewing the message body as simple HTML to see if that helps: View -> Message Body As -> Simple HTML.
If that doesn't help, please attach a message here to see what's causing this.

Comment 2

[Jorg K (CEST = GMT+2)]

We need to see the message in question. Drag it from the message list in Thunderbird to the desktop (creating a .eml file) and then attach it here.