1222898 - No plugins were found

Status: RESOLVED DUPLICATE of bug 1204197

(Plugin Check Graveyard :: UI, defect)

Description

[Fallon]

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
Build ID: 20151029151421

Steps to reproduce:

From Add-on manger, I went to plugins located on the left side, I clicked on link just above first plugin on page,  it says to check if plugins are up to date, 


Actual results:

Received massage instead saying Plugin Status

No plugins were found. If you believe this is an error, please file a bug and let us know.



Expected results:

It's supposed to show all my plugins are up to date

Comment 1

[George K.]

(In reply to Fallon from comment #0)

Can you check whether you have multiprocess (a.k.a. "electrolysis" or "e10s") enabled? If you do, then I think this is the same issue as bug 1190364.

One way to check is to open "about:support" in your address bar (without the quotes), and check the initial "Application Basics" section for a line called "Multiprocess Windows". If you see a number greater than 0, then it appears you do have e10s enabled.

Another way to check is to look in the Options screen's "General" panel for an "Enable multi-process" checkbox under "Startup". If it's there and checked, you have e10s enabled.

Comment 2

[George K.]

With no update on this bug from the reporter, should it be closed as a presumptive duplicate of bug 1190364?

Comment 3

[Jim Mathies [:jimm]]

sounds like a good idea.

Comment 4

[arni2033]

There's no way it could be duplicate of bug 1190364, because e10s wasn't enabled on Release 42
So I suggest another candidate.