Socorro raw crash dumps access for mhowell



3 years ago
2 years ago


(Reporter: mhowell, Unassigned)


Firefox Tracking Flags

(Not tracked)




3 years ago
+++ This bug was initially created as a clone of Bug #935685 +++

I've been added to the group by Vladan Djeric, so I'll need access to download the raw dumps on crash-stats, as well as whatever other admin panel access makes sense for me to have. Thanks!
Kairo, would you be able to grant this access similar to bug 935685?
Flags: needinfo?(kairo)

Comment 2

2 years ago
I can't, Chris Lonnen can, and this is not web ops, but Socorro itself, moving there.
Assignee: server-ops-webops → nobody
Component: WebOps: Socorro → General
Flags: needinfo?(kairo) → needinfo?(chris.lonnen)
Product: Infrastructure & Operations → Socorro
QA Contact: smani

Comment 3

2 years ago
I can! 

Hey Matt. I need your boss to ack that you need these permissions. I need you to confirm your email on crash-stats (you'll need to use your one if you don't already), and I'll need you to ack the following:

* Crash dumps contain memory contents, and may contain private user data.

* Only access dumps as necessary.

* Keep them securely on Mozilla hardware.

* When finished with a dump, delete it (within 30 days)

* Do not share personal data from the dump publicly (on bugzilla, irc, etc)

* Do not share personal data with non-employees, including partner organizations, without consultation and explicit permission from Lonnen ( A signed NDA and other arrangements will be required of the other organization.

* It is fine to share stack traces, analysis, and other non-personal data

* Access is conditional on employment and will be revoked upon departure from Mozilla
Flags: needinfo?(mhowell)
Flags: needinfo?(chris.lonnen)
Flags: needinfo?(benjamin)

Comment 4

2 years ago
Thanks, Chris. It's been a while, I almost forgot about this.

I've checked that my e-mail on crash-stats is my address.

I have read the conditions listed in comment 3 and I agree to abide by them.
Flags: needinfo?(mhowell)

Comment 5

2 years ago
Flags: needinfo?(benjamin)

Comment 6

2 years ago
Thank you everyone!
"User update saved."

mhowell -- you should be good to go now
Last Resolved: 2 years ago
Resolution: --- → FIXED

Comment 7

2 years ago
Yep, everything looks good. Thanks Chris!
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