Firefox 42.0 does not update; every day I install, and every day I get reminder to install

UNCONFIRMED
Unassigned
(NeedInfo from)

Status

()

Toolkit
Application Update
UNCONFIRMED
2 years ago
2 years ago

People

(Reporter: face, Unassigned, NeedInfo)

Tracking

41 Branch
Points:
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Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20151014143721

Steps to reproduce:

Download and install Firefox 42.0.  Three out of the four times, Firefox did not re-load after installation, so I re-booted successfully.  Later, I got the typical pop-up telling me to install Firefox 42.0.  Repeat.  

This has happened with previous updates, too.

Desktop computer running Windows 7.


Actual results:

Keep getting pop-up telling me to install the new update that I already installed.


Expected results:

Firefox 42.0 should have installed, and the alerts to install it should have stopped.

Comment 1

2 years ago
Did you try to create a new profile (see https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles) and update Firefox to the latest version from this new profile?
Component: Untriaged → Application Update
Flags: needinfo?(face)
Product: Firefox → Toolkit
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