Closed
Bug 1224271
Opened 9 years ago
Closed 8 years ago
Apply Patch 8 to Service Now Production
Categories
(Infrastructure & Operations :: Change Requests, task)
Infrastructure & Operations
Change Requests
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: jen, Unassigned)
Details
Summary: To install Fuji patch 8 is to fix issues with missing icons and workflow bugs in production.
Impact of work: None to end user. Email and scheduled jobs will queue until the patch has successfully completed installing. The service will still be available to the end user.
Admin Assigned: Jen Hayashi
Start time: Saturday, Nov 21 @ 10am PT
End Time: Saturday, Nov 21 @ 11am PT
Duration: 1 hour
Work plan: Schedule patch installation with Service Now Support
Test plan: Patch has been installed in dev and test instances and running the last month without issues.
Rollback plan: If the patch doesn't successfully install, it will be backed out.
Service effected: mozilla.service-now.com - the EUS/Facilities ticketing system.
Reporter | ||
Updated•9 years ago
|
Change Request: --- → ?
Updated•8 years ago
|
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
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Description
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