1224358 - Adding multiple locale of Amazon as search engine fails

Status: NEW

(Web Compatibility :: Site Reports, defect, P3)

Description

[紫]

Attachment: 20151112_amazon_search_engines_actual.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20151112030238

Steps to reproduce:

1. Create a new profile
2. Add amazon.com, amazon.co.jp and amazon.de  as search engine


Actual results:

Only two search engines are added 
see screenshot 20151112_amazon_search_engines_actual:
- Amazon.com
- Amazon Search Suggestions


Expected results:

All three search engines are added
see screenshot 20151112_amazon_search_engines_expected:
- Amazon.co.jp
- Amazon.com
- Amazon.de

Comment 1

[紫]

Attachment: 20151112_amazon_search_engines_expected.jpg

Attachment to explain the expected result.

Comment 2

[紫]

Attachment: 20151112_amazon_search_engines_expected.jpg

Comment 3

[紫]

Can this be a result of Bug 1203167 - Store user-installed search plugins in a JSON file and stop loading [profile]/searchplugins/*.xml

The files amazondotcom.xml, amazondotcom-de.xml, amazondotcom-jp.xml in [profile]/searchplugins/ are also no longer loaded. Therefore, the search engines must be re-added.

Comment 4

[Florian Quèze [:florian]]

Could you please give more details about the steps to reproduce? Especially, how are you trying to install these engines? Thanks!

Comment 5

[紫]

Steps to reproduce:
1. Creating a new profile by renaming the current profile and create a new folder with the same name.
2. Calling the page Amazon.co.jp
3. Adding Amazon.co.jp as search engine, as described under 
   https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-a-search-engine.
   See the screenshot 
   20151117_2130_add_amazoncojp_as_a_search_engine.jpg
4. So far, everything is fine.
5. Calling the page Amazon.co.gb or Amazon.de
6. Adding Amazon.co.gb or Amazon.de as search engine fails
   See the screenshot
   20151117_2130_add_amazoncouk_as_a_search_engine_no_add_button.jpg
   20151117_2130_add_amazonde_as_a_search_engine_no_add_button.jpg
7. The Add button will appear again when "Amazon Search Suggestions" is removed as a search engine.

The name of the search engine is likely the cause. All Amazon search engines get  the same name  'Amazon Search Suggestions'

The name of the search engine is likely the cause. All Amazon search engines have the same name 'Amazon Search Suggestions'

Comment 6

[紫]

Attachment: 20151117_2130_add_amazoncojp_as_a_search_engine.jpg

Comment 7

[紫]

Attachment: 20151117_2130_add_amazoncouk_as_a_search_engine_no_add_button.jpg

Comment 8

[紫]

Attachment: 20151117_2130_add_amazonde_as_a_search_engine_no_add_button.jpg

Comment 9

[紫]

Test 2 'Transfer of existing search engines'

After step 1 the 'searchplugins' folder will be copied to the profile.

With the start of Firefox now the search engines in [profile]/searchplugins/ are again loaded correctly.
amazondotcom.xml > Amazon.com
amazondotcom-jp.xml > Amazon.co.jp
amazondotcom-de.xml > Amazon.de

Comment 10

[紫]

Correction:
Sorry i mean http://www.amazon.co.uk/ and not http://www.amazon.co.gb/

Comment 11

[Florian Quèze [:florian]]

This looks like a bug on the amazon websites. All of http://www.amazon.co.jp/ http://www.amazon.co.uk/ http://www.amazon.de/ (I also tested http://www.amazon.fr/) link to the exact same OpenSearch file, with the same URL: http://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Firefox correctly detects these as duplicates, and refuses to install more than one.

Comment 12

[紫]

I have contacted pre E-Mail to Amazon, but until now get no response. Should I get a response from Amazon, I will add the answer.

Comment 13

[Mike Taylor [:miketaylr]]

Setting to needscontact -- see Comment #11 for an explanation of the bug that Amazon needs to fix.

Comment 14

[Karl Dubost💡 :karlcow]

Contacted through our partner mailing-list.

Comment 15

[Mike Taylor [:miketaylr]]

Update from the ML:

> we’ve added this to a backlog. However, we show extremely low usage of opensearch in general for searching our site, so it’s unlikely that this will bubble to the top of the priority stack any time soon.

Comment 16

[Sergiu Logigan [:sergiu]]

This issue is still reproducible on Windows 10 and Nightly 61.

Comment 17

[Firefox Bug Husbandry Bot]

See bug 1547409. Moving webcompat whiteboard tags to keywords.

Comment 18

[Oana Arbuzov [:oanaarbuzov]]

The issue still occurs.
https://prnt.sc/CFl5ZsgswNia

Tested with:
Browser / Version: Firefox Nightly 101.0a1 (2022-04-06), Firefox Release 99.0
Operating System: Windows 10 Pro

Comment 19

[BugBot [:suhaib / :marco/ :calixte]]

The bug assignee is inactive on Bugzilla, so the assignee is being reset.

Comment 20

[Suhaib Mujahid [:suhaib]]

Sorry, there was a problem with the detection of inactive users. I'm reverting the change.