Adding multiple locale of Amazon as search engine fails

ASSIGNED
Assigned to

Status

Tech Evangelism
Desktop
P3
normal
Rank:
80
ASSIGNED
3 years ago
16 hours ago

People

(Reporter: Geisler, Assigned: karlcow, NeedInfo)

Tracking

Firefox 45
x86_64
Windows 7

Firefox Tracking Flags

(platform-rel -)

Details

(Whiteboard: [platform-rel-Amazon][platform-rel-AmazonShopping][sitewait])

Attachments

(5 attachments, 1 obsolete attachment)

(Reporter)

Description

3 years ago
Created attachment 8686804 [details]
20151112_amazon_search_engines_actual.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20151112030238

Steps to reproduce:

1. Create a new profile
2. Add amazon.com, amazon.co.jp and amazon.de  as search engine


Actual results:

Only two search engines are added 
see screenshot 20151112_amazon_search_engines_actual:
- Amazon.com
- Amazon Search Suggestions


Expected results:

All three search engines are added
see screenshot 20151112_amazon_search_engines_expected:
- Amazon.co.jp
- Amazon.com
- Amazon.de
(Reporter)

Comment 1

3 years ago
Created attachment 8686806 [details]
20151112_amazon_search_engines_expected.jpg

Attachment to explain the expected result.
(Reporter)

Comment 2

3 years ago
Created attachment 8686808 [details]
20151112_amazon_search_engines_expected.jpg
Attachment #8686806 - Attachment is obsolete: true
(Reporter)

Updated

3 years ago
Summary: Add amazon as search engine → Add amazon as search engine fails
(Reporter)

Updated

3 years ago
Summary: Add amazon as search engine fails → Adding Amazon as search engine fails
(Reporter)

Comment 3

3 years ago
Can this be a result of Bug 1203167 - Store user-installed search plugins in a JSON file and stop loading [profile]/searchplugins/*.xml

The files amazondotcom.xml, amazondotcom-de.xml, amazondotcom-jp.xml in [profile]/searchplugins/ are also no longer loaded. Therefore, the search engines must be re-added.
Could you please give more details about the steps to reproduce? Especially, how are you trying to install these engines? Thanks!
Flags: needinfo?(rgeisler)
(Reporter)

Comment 5

3 years ago
Steps to reproduce:
1. Creating a new profile by renaming the current profile and create a new folder with the same name.
2. Calling the page Amazon.co.jp
3. Adding Amazon.co.jp as search engine, as described under 
   https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-a-search-engine.
   See the screenshot 
   20151117_2130_add_amazoncojp_as_a_search_engine.jpg
4. So far, everything is fine.
5. Calling the page Amazon.co.gb or Amazon.de
6. Adding Amazon.co.gb or Amazon.de as search engine fails
   See the screenshot
   20151117_2130_add_amazoncouk_as_a_search_engine_no_add_button.jpg
   20151117_2130_add_amazonde_as_a_search_engine_no_add_button.jpg
7. The Add button will appear again when "Amazon Search Suggestions" is removed as a search engine.

The name of the search engine is likely the cause. All Amazon search engines get  the same name  'Amazon Search Suggestions'

The name of the search engine is likely the cause. All Amazon search engines have the same name 'Amazon Search Suggestions'
Flags: needinfo?(rgeisler)
(Reporter)

Comment 6

3 years ago
Created attachment 8688643 [details]
20151117_2130_add_amazoncojp_as_a_search_engine.jpg
(Reporter)

Comment 7

3 years ago
Created attachment 8688644 [details]
20151117_2130_add_amazoncouk_as_a_search_engine_no_add_button.jpg
(Reporter)

Comment 8

3 years ago
Created attachment 8688645 [details]
20151117_2130_add_amazonde_as_a_search_engine_no_add_button.jpg
(Reporter)

Comment 9

3 years ago
Test 2 'Transfer of existing search engines'

After step 1 the 'searchplugins' folder will be copied to the profile.

With the start of Firefox now the search engines in [profile]/searchplugins/ are again loaded correctly.
amazondotcom.xml > Amazon.com
amazondotcom-jp.xml > Amazon.co.jp
amazondotcom-de.xml > Amazon.de
(Reporter)

Comment 10

3 years ago
Correction:
Sorry i mean http://www.amazon.co.uk/ and not http://www.amazon.co.gb/
This looks like a bug on the amazon websites. All of http://www.amazon.co.jp/ http://www.amazon.co.uk/ http://www.amazon.de/ (I also tested http://www.amazon.fr/) link to the exact same OpenSearch file, with the same URL: http://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Firefox correctly detects these as duplicates, and refuses to install more than one.
(Reporter)

Comment 12

2 years ago
I have contacted pre E-Mail to Amazon, but until now get no response. Should I get a response from Amazon, I will add the answer.
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64

Updated

2 years ago
See Also: → bug 1213596
Summary: Adding Amazon as search engine fails → Adding multiple locale of Amazon as search engine fails
platform-rel: --- → ?
Whiteboard: [platform-rel-Amazon][platform-rel-AmazonShopping]
platform-rel: ? → +
Component: Search → Desktop
Product: Firefox → Tech Evangelism
Version: 45 Branch → Firefox 45
Setting to needscontact -- see Comment #11 for an explanation of the bug that Amazon needs to fix.
Whiteboard: [platform-rel-Amazon][platform-rel-AmazonShopping] → [platform-rel-Amazon][platform-rel-AmazonShopping][needscontact]
(Assignee)

Comment 14

2 years ago
Contacted through our partner mailing-list.
Assignee: nobody → kdubost
Status: UNCONFIRMED → ASSIGNED
Ever confirmed: true
Whiteboard: [platform-rel-Amazon][platform-rel-AmazonShopping][needscontact] → [platform-rel-Amazon][platform-rel-AmazonShopping][sitewait]
Update from the ML:

> we’ve added this to a backlog. However, we show extremely low usage of opensearch in general for searching our site, so it’s unlikely that this will bubble to the top of the priority stack any time soon.

Updated

2 years ago
Rank: 80
platform-rel: + → -
Flags: needinfo?(sergiu.logigan)
Priority: -- → P3
This issue is still reproducible on Windows 10 and Nightly 61.
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